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SupportWordPress&WooCommerce Plugins: FOX - Currency Switcher Professional for WooCommerce (old name is WOOCS)GEOLOCATION PROBLEM

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GEOLOCATION PROBLEM

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

MAGNUMMAS(@rodrigo-4)

26 Posts

Customers

June 16, 2022, 17:08

Hello, good day, I have problems with the WOOCS plugin - WooCommerce Currency Switcher v.2.3.7.5

I have clients from Colombia, Mexico, Peru who visit the website and see the prices in Argentine pesos. The strange thing is that not everyone sees it in Argentine pesos.

That is to say, some enter and see in their respective currencies, if they are from Colombia they see in Colombian pesos and others do not, why is this?

It is evident that there are problems with geolocation, sometimes it works and sometimes it doesn't.

how can i solve it?

From already thank you very much

MAGNUMMAS(@rodrigo-4)

26 PostsTopic Author

Customers

June 16, 2022, 17:15

This is the IP 191.156.61.153 of a client from Colombia, if you track the IP it is located in Colombia and you would see the prices in Argentine pesos.

If I use VPN and put that I am in Colombia I see the prices in Colombian pesos.

Why might it fail with some visitors?