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GeoIP location is not working

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
thisisnuts(@thisisnuts)
12 Posts
Customers
February 8, 2025, 05:11

Hello Geo Location does not seem to work on the default currency is set to USD and we have geo location ips set for EU and canada. However, i am looking at heatmaps and recordings and i can see all EU customers are seeing CAD as their currency

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 10, 2025, 11:52

Hello

Please read this - https://currency-switcher.com/using-geolocation-causes-problems-doesnt-seem-to-work-for-me

#2
thisisnuts(@thisisnuts)
12 PostsTopic Author
Customers
February 13, 2025, 03:23

So the key was missing and i have added it.. now i have a new problem the curerncy just switching back and forth. for example if i choose Canadian and go to the product page it shows me USD or some times Euros etc.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 13, 2025, 11:32

Hello

It looks like the problem is related to caching. Please check these options - https://share.pluginus.net/image/i20250213113138.png and  https://share.pluginus.net/image/i20250213113217.png

Please clear all cache and do a test

#4
thisisnuts(@thisisnuts)
12 PostsTopic Author
Customers
February 13, 2025, 23:23

I do not have any caching plugins at all, but i am using cloudflare. i had cleared CF cache but the issue is still there

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 14, 2025, 10:36

Hello

Please drop me exact link to the issue

Did you check these options - https://share.pluginus.net/image/i20250214103417.png

#6
thisisnuts(@thisisnuts)
12 PostsTopic Author
Customers
February 14, 2025, 16:41

i will try this FOX session enabled. i didn't try that

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 17, 2025, 11:44

Hello

Please write to me if the problem persists.

#8