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GeoIp Issues

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi there, we are using the paid version of WOOCs, and are encountering GeoIp issues. Our default currency is Malaysian Ringgit (MYR) which works fine whenever someone visits from Malaysia.

 

We have setup GeoIP for other countries, mainly USD, SGD, EUR, NZD and AUD.

We have tested thru our various visitors and found that no matter what country they come from, the currency defaults to USD - with they exception of Malaysian visitors which get MYR.

Our site is aiRmask.com.my

 

Please let us know

Hello

Please  paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

Read this - https://currency-switcher.com/using-geolocation-causes-problems-doesnt-seem-to-work-for-me/

Hi where do we get the license key? We purchased this at envato

Hi Pablo, we found the license key and have added it as requested. How soon can you help with the problem?

Hello

Ok! Did  you  read  this -  https://currency-switcher.com/using-geolocation-causes-problems-doesnt-seem-to-work-for-me/ - what are the test results?

 

Yes this was gone through, nothing helped.

OK!  Drop  me a  link  to  your  test  page(with  shortcodes - [woocs_geo_hello][woocs_show_current_currency] )

Do you mean to just have an empty page with the 2 shortcodes in them?

Hello

Do you mean to just have an empty page with the 2 shortcodes in them? - Yes! as described in the article -  https://currency-switcher.com/using-geolocation-causes-problems-doesnt-seem-to-work-for-me/

location is determined correctly - https://share.pluginus.net/video/v20210624104248.mp4

Drop  me wp-admin access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png