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GEOIP Issue

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Fraser(@fraser)
2 Posts
Customers
December 24, 2021, 16:14

Hello,

We are facing an issue with GEOIP.

The GEOIP has worked great for months with no issue.

Suddenly the GEOIP has stopped working on our live site and just reverts to the home currency.

However

When we duplicate the site onto our test site the GEOIP is working fine.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 27, 2021, 11:03

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

Read  this  please - https://currency-switcher.com/using-geolocation-causes-problems-doesnt-seem-to-work-for-me

#2
Fraser(@fraser)
2 PostsTopic Author
Customers
December 27, 2021, 15:55

Hello,

 

Ive read that however have not been able to find a solution.

I have just sent the purchase key now.

We had to de-activate the plugin on our main site due to the issue, hoping we can have a solution.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 28, 2021, 10:49

Hello

Follow all the recommendations described in the article

Create   a test  page  with  shortcodes - [woocs_show_current_currency][woocs_geo_hello]

You are using caching plugins?

#4