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Geo location function not working properly

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
dilanp(@dilanp)
4 Posts
Customers
October 3, 2021, 18:11

Hi, we have followed this guide and configured settings. but sometimes it’s not working properly. When I visit the website from the USA showing another country's currency.

https://vegefruit.online/

Also, I can't find the private data input button.

Many thanks

Dilan

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 4, 2021, 10:35

Hello Dilan

Please  renew  your  support

Check your access  - https://c2n.me/4dxxdtb.png

#2
dilanp(@dilanp)
4 PostsTopic Author
Customers
October 4, 2021, 10:50

Hi Pablo,

Now login is working. You can check.

Also, We purchased this plugin in February 2021. But we are actually using this plugin from August 2021. Then we have configured the GeoIP feature according to your guide. But It does not work properly sometimes. we definitely renew the support. Don't worry about it. But this time we need your support.

 

Many thanks

Dilan

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 4, 2021, 13:04

I checked your settings. Please read this article - https://currency-switcher.com/using-geolocation-causes-problems-doesnt-seem-to-work-for-me/  - and follow the recommendations

you are using a caching plugin  so   - https://c2n.me/4dxGE2k.png AND https://c2n.me/4dxGIgP.png

Update  the  plugin  to  latest  version - https://currency-switcher.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

#4
dilanp(@dilanp)
4 PostsTopic Author
Customers
February 4, 2022, 08:22

Hi Pablo,

I have another issue. When I tried to purchase using USD currency the checkout page showed"Invalid currency code" error. Please check the screenshot for your reference.

https://drive.google.com/file/d/1VdH2eRBollviiywkyuXlkjkmL269gr2S/view?usp=sharing

How can I fix it?

Many thanks

Dilan

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 4, 2022, 12:25

Hello Dilan

Please  check  your access - https://c2n.me/4ePAith.png

renew  your support

#6
dilanp(@dilanp)
4 PostsTopic Author
Customers
February 4, 2022, 13:22

Hi Pablo,

I fixed that issue. I have added a custom currency that is the issue.

If I get any issues. I'll let you know.

Many thanks

Dilan

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 7, 2022, 10:58

Hello

Great!  Welcome;)

#8