GEO IP Rules not working
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi
I followed all the steps in the article below but still cant get geo ip currency rules to work.
https://currency-switcher.com/using-geolocation-causes-problems-doesnt-seem-to-work-for-me
I added the below to a page and it shows the correct country i am in but the incorrect currency based on the geo ip rule that I set for that country.
[woocs_geo_hello][woocs_show_current_currency]
Could you please help identify the issue.
Thanks!
Hello
What you’re seeing is expected behavior.
The country shortcode shows correctly because GeoIP works, but the currency is already stored for your session/user, stored on the same first moment when you activated the plugin and looked the front, or even changed the currency.
Once a visitor enters the site for the first time, the currency is detected by IP and saved (cookies / transients / session).
After that, changing GeoIP rules will not override the already stored currency for the same user - because by logic it is choise of customer
So:
only new / unique visitors will see the new currency rules
existing visitors will keep the previously detected currency
What you can do:
clear browser cookies
or open the site in a different browser / incognito
or switch storage to Session in the Options tab (recommended for testing), otherwise you’ll keep seeing the “wrong” currency because it’s already saved for your IP/session.