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GEO IP not working

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi there,

I have two websites and for both the GEO IP is not working - the system detects the country but does not change the currency. I tried all your recommendations from this page https://currency-switcher.com/using-geolocation-causes-problems-doesnt-seem-to-work-for-me and nothing changed.  I also tried deactivating all plugins but still nothing. Do you have any ideas about what could be the issue?

Thanks in advance!

Best,

Ana

hello Ana

please create a custom page  with shortcodes - [woocs_show_current_currency] [woocs_geo_hello] and drop me the link

drop me screenshots of the GEO IP settings

Hi Pablo,

Here is the link: https://homeofwool.com/geo-test/

And here are the screenshots

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

I did  a test  - https://share.pluginus.net/video/v20240229112827.mp4 - everything works correctly

About Japan  - https://share.pluginus.net/image/i20240229112932.png

 

Hi,

I've sent the license key and fixed the duplication for Japan.

oK! Great!