[FOX LABS] FOX Currency with B2BKing, VAT deducted from b2b prices (already excl VAT)
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello, this is for [FOX LABS].
Our setup:
- We have two currencies, EUR and SEK. EUR is default.
- We have two customer groups in b2bking: b2b and b2c. B2B prices are entered excluding VAT and b2c prices are entered with VAT.
- We have purchased and installed FOX Currency to work with prices and b2bking and the two currencies.
- We enter our b2b and b2c currencies manually (or via csv import). We do not use the automatic FOX conversion, it is not wanted.
Now, Problems:
1) After installing FOX and adding EUR and making it as default currency, now all b2b prices are shown with deducted VAT, both in front and in the cart/order, despite the fact that b2b prices are already EXCLUDING VAT. So the prices will be totally wrong with every b2b order. We didn't have this problem before installing FOX and adding EUR currency. For example, if an item costs 10 euro for b2b (it is already exkl VAT), it will be shown as 8 euro and show 2 euro as VAT. This is a big problem.
2) We do not have the possibility of entering all the prices for both currencies for both groups. B2B prices for the second non default currency (SEK) cannot be entered. We have these prices:
b2c EUR (OK, can be entered)
b2b EUR (OK, can be entered)
b2c SEK (OK, can be entered)
b2b SEK (NOT OK, cannot be entered)
This is also a big problem. Our b2b customers who want to order in SEK (Swedish customers) cannot see and use b2b prices when logged in.
Please help, we are in desperate need of this.
Hello
I added this plugin to adaptation queue
2 Prices can only be entered and stored in the base currency
Hello
It looks like my plugin has nothing to do with this problem. You should check your tax settings
I disabled my plugin and same error https://c2n.me/4kDVxCP.jpg and https://share.pluginus.net/image/i20240405184156.png
Your settings - https://share.pluginus.net/image/i20240405184303.png
