FOX - Currency Switcher & Piotnet Addons For Elementor Pro
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello FOX Team,
I don't know exactly when, but now we have a problem 'issue' with the plugin 'FOX - Currency Switcher Professional for WooCommerce'.
The issue is when we active the Piotnet Addons For Elementor Pro version, and the customer select any currency (except USD), lets say the customer select CAD Dolar or MXN, or EUR, and the customer select any product, the price, gets increment and only happen with the 'single product' custom that use Piotnet Addons For Elementor Pro.
This video show you what is going on...
https://www.loom.com/share/79caf59e814244e18b988d922f5695fb?sid=ab768096-eea5-47bd-8564-dbe7da0a3f4d
Please, hope you can help us with this issue.
NOTE: there is not option in this windows to send our License code.
God Bless You All.
Hello
Yes, this is an incompatibility with a third-party plugin.
It looks like a third-party plugin changes (processes) the price in the cart, which leads to double price conversion
Please read this - https://currency-switcher.com/woocs-labs
You can add wp-admin + FTP access to your test site - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134615.png
And I'll add this to the adaptation queue.
Hello Dear Pablo
Thank you for your quick response.
We do not have test site.
Our site still under production.
PRIVATE DATA!
From here, what is the nex step?
God Bless You Pablo and all FOX Team.
Hello
This is an open forum. I strongly recommend that you change your access rights as soon as possible.
In the previous message I specified a field for private data - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134615.png
OK , Info in Private Data.
so, after this Dear, what is the next step?
God Bless you all.
Hello
Please add wp-admin access - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134615.png
Your FTP access has insufficient data(ftp host)
Also add a link to your site
what is the next step? - I'll add this to the adaptation queue.
Pablo, I'm sorry if the FTP access has insufficient data(ftp host), I did the FTP user as you request, but unfortunately the time is runnig, and we don't know exactly what Path's or folders you need access and we are like in the beginning.
Can you please let me know if you need acces to Wordpress Admin? or you need access to the plugins files?
Ones again, I'm sorry for not understand what you need exactly and do what you need and hope we can resolve this point after this message.
We send a login to wp-admin
Hello
Can you please let me know if you need acces to Wordpress Admin? or you need access to the plugins files? - to adapt third-party code I need access to the admin panel and to the files of the third-party and my plugin and possibly to the functions.php file
Please, use the same credentials.
FTP User: fox@3nitystore.com and the 'LOGIN WITH OUT PASSWORD:' already send.
Hello
Ok! I added this to the adaptation queue
I'll write to you as soon as we get the result.
Hello
I did a test of your site and unfortunately found a problem.
Checkout page always show zero prices - https://share.pluginus.net/image/i20240906131327.png - And it doesn't depend on my plugin. Because this behavior doesn't change if you disable the currency switcher
Unfortunately in this case I can't make the adaptation