Floating bar doesn't change currency by geo IP
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello
By recommendation i downloaded WOOCS. Initial testings showed that it works well. Sadly one thing is problematic, as we have a floating bar which appears if the user scrolls down on the product page, currency, in that case, is not updated to GEO IP location
Is there a fix for this?
Can we get support about this? we really want to buy premium but plugin isn't working for us as intended right now
Hello
How we can communicate privately? I don't want to share links publically
I did check these options sadly floating bar still bugs out, but product-currency is fine
Hello
I don't want to share links publically - add it here - https://c2n.me/49ADgCB.png
sadly floating bar - I do not understand what you mean.
@Pablo
Can we proceed further we really need this plugin to work
Sure!
Have you already added the link? - https://c2n.me/49AGxQb.png
https://c2n.me/49AGvbd.png - describe in more detail what it is
Yes i turned on that option. Like i said it works for product price but I have function in theme where when customer scroll down bar appears at bottom where price is visible with add to cart button.
Sadly that price often bugs out. from USA customer see GBP in that part (but product price is correct on standard place)
Also cart symbol is shown wrong
I shared you link to the website
I uploaded new private data. Please check it and tell us if there is a solution? We want to buy a plugin but it needs to be fully functional ...
Hello
https://c2n.me/49Dud33.jpg - this is the incompatibility of the plugin with third-party functionality. To fix this you need code customization
It is a native function of the theme
They told me that I need to reach plugin dev (you) for help
I provided you a website link if you can check it out, I think that solution is simple
@pavlo_borysenco
Hello
Ok! this is the incompatibility of the plugin with third-party theme.
Try to disable all cache check option - https://c2n.me/49F3dEl.png - and do a test
Hello Pablo
The problem which i have now is that when I removed your plugin the cart price still have this code
<span class="woocs_special_price_code"><span class="woocommerce-Price-amount amount">0,00<span class="woocommerce-Price-currencySymbol">$</span></span></span>
Why it is still there and I removed plugin completely
Please assist
A quick update, when i enable Redis cache plugin this code disappear, when I turn it off it gets back. I believe it is Transients injected or something other?
Please assist me how I can remove this leftover of woocs_special_price_code @pavlo_borysenco
Hello
Please clear all cache and transients - https://c2n.me/49FXhT7.png
