Fixed price rules not working
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
We have set our products to have fixed price in different currencies but this does not work.
It keep showing the price that has been converted from.
Price in backend : 
Price that visitor sees : 
Seems the plugin is overridding what is in the backend for each product.
Can you help
Hello
Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png and wp-admin access - https://c2n.me/42BAoj4.png
Can I disable plugins/theme to test?
I have now added requested info.
We want to have fixed prices on countries were we do not charge vat but the plugin seems to override from currency conversion. Even when we add fixed price.
Please see product : 4 Piece Playtime Accessory Set
this item has fixed prices for testing
Hello
Looks like I didn’t understand you
I did test - https://c2n.me/47Y0AlC.png - https://c2n.me/47Y0CaV.png
Everything works correctly. Describe the problem in more detail, what should I do to get this error
you have tested Euro, euro is fine, it is the other 3 currencys that do not work
USD
AUD
NZD
Hello
I checked it! - https://c2n.me/47ZB3e4.mp4 - It works correctly
On check out page - https://c2n.me/47ZBsrO
The prices you see are your tax setting.
Please delete all your customization - https://c2n.me/47ZBcRv.png
Hi
We have deleted this and still have the same issue.
Did you delete before you make the video of it working?
Hello
Reason - https://c2n.me/480qrpg.png
Hi Pablo
We dont have any tax setting set for these countries.
Hello
Ok! Try to disable taxes and do test.
But we need to have tax options available for UK, Ireland and EU countries, all of the rest should have fixed price for currencies.
Your help would be greatly appreciated
Hello
Fixed prices, like standard prices, depend on tax settings.
our plugin is a currency converter and I can’t tell you how to properly set up taxes in your business
Why it happens!? - https://c2n.me/480RDmx.png - For EU countries your taxes apply. But thanks to your settings, a different tax applies for other countries. And if this is a zero rate(tax free), then the amount will be less( amount - tax of EU + Zero tax)
When we remove all taxes for other non eu counties and then add fixed price into product for that currency it still does not work.
It just converts the current price from £ to other currencey lik NZ, US or AU
Even when we have added fixed price to that product. I dont know why.
All tax settings have been removed for AUD, USD & NZD
Hello
OK! More test for you - https://c2n.me/481Mj2j