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SupportWordPress&WooCommerce Plugins: FOX - Currency Switcher Professional for WooCommerce (old name is WOOCS)Fixed Price is Wrong randomly

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Fixed Price is Wrong randomly

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

ileven(@ileven)

13 Posts

Customers

March 25, 2020, 12:34

Hi, I have this settings and different price on a single product variations (all variations have same prices). Have a w3c total cache installed.

The plugin show wrong price for CHF randomly for users.

I have a product EUR 955, CHF 1000 but some users from Switzerland see CHF820

I don't know why.

How I can debug this?

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

March 25, 2020, 13:09

Hello

Please drop me exact link to your issue

ileven(@ileven)

13 PostsTopic Author

Customers

March 25, 2020, 13:15

https://collinimilano.com/product/af1w0140-0056-0003

I see the price correctly.
There are this currency:
EUR
CHF
GBP
USD
and so on.
Here the settings

https://ibb.co/pvLMwkb
https://ibb.co/k196Fc0
https://ibb.co/R9K8y3W
https://ibb.co/VjqRtPm
https://ibb.co/xXSjP87
https://ibb.co/NVPN9dn

ileven(@ileven)

13 PostsTopic Author

Customers

March 25, 2020, 14:49

I have also disabled prices but don't show default EUR currency when surf from CHF

https://ibb.co/G76dXqL

And the who I go to page I see first EUR prices and then, after 2/3 seconds it change in CHF (or other currency) :-O

ileven(@ileven)

13 PostsTopic Author

Customers

March 25, 2020, 15:22

Ok,

I''ve found the problem.

I Have in WooCommerce setting that the prices are Tax INCLUDED. I Have that in CH tax is 0% but your plugin remove Taxes (22% standard Italian) from Fixed Price.

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

March 26, 2020, 11:29

Hello

I go to page I see first EUR prices and then, after 2/3 seconds it change in CHF (or other currency) :-O - The plugin checks the cached page if the price is in the wrong currency - the plugin redraws prices in ajax mode

I Have that in CH tax is 0% but your plugin remove Taxes (22% standard Italian) from Fixed Price. - Yes, if you indicated delivery to Italy

ileven(@ileven)

13 PostsTopic Author

Customers

March 26, 2020, 11:44

- Yes, if you indicated delivery to Italy

No, I'm a new user and navigate in the catalog. I'm not in the checkout. I have used proxy also to navigate from other states.

I have solved removing Tax calculation from WooCommerce and using gross price in all currency.

Regards.

It's a very good work!

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts