PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Fix price symbol on product page when TM product options is enabled

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hello,

Default currency: USD

When the user from Europe opens our product page, the"options" price appears to have a"wrong currency" symbol. It happens only when the page is loaded for the first time.

Everywhere else, such as in cart, checkout correct currency appears!

Only wrong at the product page.  So I hope it can be fixed.

Product link in private section.

Screenshot below - 

Woocs version 2.3.0

TM product options version - 5.0.12.10

Hello

Please  update  the  plugin  to latest  version - https://currency-switcher.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

this is an incompatibility with a third party plugin. Read  this  - https://currency-switcher.com/woocs-labs

Please  renew  your support

 

 

Okay, I would be happy to renew support.

 

Would you be able to provide snippet for functions.php or custom CSS, JS in order to fix this?

 

Please no editing in classes files as it is difficult to maintain updates.

We would like to stick to older version at the moment because the new version also has the same issues as we tried yesterday.

 

The link you sent had nothing related to our issue. Many thanks

 

Hello

The link you sent had nothing related to our issue. -  Have you read this?

This is an incompatibility with a third-party plugin, if the solution in this article does not suit you, contact the third-party plugin support

Where is the solution in that link my friend?

There is no snippet in regards to TM product options issue.

https://codecanyon.net/item/woocommerce-extra-product-options/7908619

Please see the above screenshot and let me know if you can please help us provide a snippet for functions.php

  1. Display correct  currency symbol
  2. Remove decimals in price

Both things affect only at"options" price as shown in the screenshot.

 

Where is the solution in that link my friend?

There is one article regarding TM product options - https://currency-switcher.com/woocommerce-extra-product-options-themecomplete

However there are 2 things unclear about it.

  1. It says add the code in In file wp-content\plugins\woocommerce-tm-extra-product-options\include\classes. Well this is a folder. Not a file!!
  2. I don't know if this is a solution to my query or not.

https://codecanyon.net/item/woocommerce-extra-product-options/7908619

I request you to please see the screenshot in a private area and let me know if you can please help us provide a snippet for functions.php

  1. Display correct  currency symbol
  2. Remove decimals in price

Both things affect only at"options" price as shown in the screenshot.

Hello

Where is the solution in that link my friend? - as described in the article: if you did not find a solution, make a new adaptation request. Insert marker - https://share.pluginus.net/image/i20220118091213.png

Please add  wp-admin+FTP access  to your site( https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png ). I'll add it to the queue for adaptation

I have renewed the support

Site login data has been provided.

Here is the summary of the issue:

>> Wrong currency symbol appears on the option pricing provided by TM product options plugin

>> This issue happens only on the"first time when page loads".

>> This means if you add the product to the cart, go to the cart and return back to the product page, the issue is automatically solved.

>>Plugin link - https://codecanyon.net/item/woocommerce-extra-product-options/7908619

>> Screenshot provided in private data

 

Hello

Ok! Thanks for describing the problem.

I added this to the adaptation queue

I will write to you as soon as I get the result

Okay, Pablo. I will wait:)

Hello

Please  check your  FTP  access - 530 Login authentication failed

Please check now. It should be working.

Hello

Ok!  I will  check  it

Hello

Please  do a test

in file -"wp-content\plugins\woocommerce-tm-extra-product-options\assets\js\tm-epo.js" - I added code - https://share.pluginus.net/image/i20220218190810.png

if (typeof woocs_current_currency != 'undifined'){
data.symbol = woocs_current_currency['symbol'];
data.precision = woocs_current_currency['decimals'];
}

And  check  option - https://c2n.me/4eZhu50.png