Fix price symbol on product page when TM product options is enabled
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from aditzxc on January 16, 2022, 19:37Hello,
Default currency: USD
When the user from Europe opens our product page, the "options" price appears to have a "wrong currency" symbol. It happens only when the page is loaded for the first time.
Everywhere else, such as in cart, checkout correct currency appears!
Only wrong at the product page. So I hope it can be fixed.
Product link in private section.
Screenshot below -
Woocs version 2.3.0
TM product options version - 5.0.12.10
Hello,
Default currency: USD
When the user from Europe opens our product page, the"options" price appears to have a"wrong currency" symbol. It happens only when the page is loaded for the first time.
Everywhere else, such as in cart, checkout correct currency appears!
Only wrong at the product page. So I hope it can be fixed.
Product link in private section.
Screenshot below - 
Woocs version 2.3.0
TM product options version - 5.0.12.10
Quote from Pablo Borysenco on January 17, 2022, 11:45Hello
Please update the plugin to latest version - https://currency-switcher.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
this is an incompatibility with a third party plugin. Read this - https://currency-switcher.com/woocs-labs
Please renew your support
Hello
Please update the plugin to latest version - https://currency-switcher.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
this is an incompatibility with a third party plugin. Read this - https://currency-switcher.com/woocs-labs
Please renew your support
Quote from aditzxc on January 17, 2022, 12:26Okay, I would be happy to renew support.
Would you be able to provide snippet for functions.php or custom CSS, JS in order to fix this?
Please no editing in classes files as it is difficult to maintain updates.
We would like to stick to older version at the moment because the new version also has the same issues as we tried yesterday.
The link you sent had nothing related to our issue. Many thanks
Okay, I would be happy to renew support.
Would you be able to provide snippet for functions.php or custom CSS, JS in order to fix this?
Please no editing in classes files as it is difficult to maintain updates.
We would like to stick to older version at the moment because the new version also has the same issues as we tried yesterday.
The link you sent had nothing related to our issue. Many thanks
Quote from Pablo Borysenco on January 17, 2022, 15:23Hello
The link you sent had nothing related to our issue. - Have you read this?
This is an incompatibility with a third-party plugin, if the solution in this article does not suit you, contact the third-party plugin support
Hello
The link you sent had nothing related to our issue. - Have you read this?
This is an incompatibility with a third-party plugin, if the solution in this article does not suit you, contact the third-party plugin support
Quote from aditzxc on January 17, 2022, 16:35Where is the solution in that link my friend?
There is no snippet in regards to TM product options issue.
https://codecanyon.net/item/woocommerce-extra-product-options/7908619
Please see the above screenshot and let me know if you can please help us provide a snippet for functions.php
- Display correct currency symbol
- Remove decimals in price
Both things affect only at "options" price as shown in the screenshot.
Where is the solution in that link my friend?
There is no snippet in regards to TM product options issue.
https://codecanyon.net/item/woocommerce-extra-product-options/7908619
Please see the above screenshot and let me know if you can please help us provide a snippet for functions.php
- Display correct currency symbol
- Remove decimals in price
Both things affect only at"options" price as shown in the screenshot.
Quote from aditzxc on January 17, 2022, 16:55Where is the solution in that link my friend?
There is one article regarding TM product options - https://currency-switcher.com/woocommerce-extra-product-options-themecomplete
However there are 2 things unclear about it.
- It says add the code in In file wp-content\plugins\woocommerce-tm-extra-product-options\include\classes. Well this is a folder. Not a file!!
- I don't know if this is a solution to my query or not.
https://codecanyon.net/item/woocommerce-extra-product-options/7908619
I request you to please see the screenshot in a private area and let me know if you can please help us provide a snippet for functions.php
- Display correct currency symbol
- Remove decimals in price
Both things affect only at"options" price as shown in the screenshot.
Where is the solution in that link my friend?
There is one article regarding TM product options - https://currency-switcher.com/woocommerce-extra-product-options-themecomplete
However there are 2 things unclear about it.
- It says add the code in In file wp-content\plugins\woocommerce-tm-extra-product-options\include\classes. Well this is a folder. Not a file!!
- I don't know if this is a solution to my query or not.
https://codecanyon.net/item/woocommerce-extra-product-options/7908619
I request you to please see the screenshot in a private area and let me know if you can please help us provide a snippet for functions.php
- Display correct currency symbol
- Remove decimals in price
Both things affect only at"options" price as shown in the screenshot.
Quote from Pablo Borysenco on January 18, 2022, 11:14Hello
Where is the solution in that link my friend? - as described in the article: if you did not find a solution, make a new adaptation request. Insert marker - https://share.pluginus.net/image/i20220118091213.png
Please add wp-admin+FTP access to your site( https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png ). I'll add it to the queue for adaptation
Hello
Where is the solution in that link my friend? - as described in the article: if you did not find a solution, make a new adaptation request. Insert marker - https://share.pluginus.net/image/i20220118091213.png
Please add wp-admin+FTP access to your site( https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png ). I'll add it to the queue for adaptation
Quote from aditzxc on January 18, 2022, 22:31I have renewed the support
Site login data has been provided.
Here is the summary of the issue:
>> Wrong currency symbol appears on the option pricing provided by TM product options plugin
>> This issue happens only on the "first time when page loads".
>> This means if you add the product to the cart, go to the cart and return back to the product page, the issue is automatically solved.
>>Plugin link - https://codecanyon.net/item/woocommerce-extra-product-options/7908619
>> Screenshot provided in private data
I have renewed the support
Site login data has been provided.
Here is the summary of the issue:
>> Wrong currency symbol appears on the option pricing provided by TM product options plugin
>> This issue happens only on the"first time when page loads".
>> This means if you add the product to the cart, go to the cart and return back to the product page, the issue is automatically solved.
>>Plugin link - https://codecanyon.net/item/woocommerce-extra-product-options/7908619
>> Screenshot provided in private data
Quote from Pablo Borysenco on January 19, 2022, 12:13Hello
Ok! Thanks for describing the problem.
I added this to the adaptation queue
I will write to you as soon as I get the result
Hello
Ok! Thanks for describing the problem.
I added this to the adaptation queue
I will write to you as soon as I get the result
Quote from aditzxc on January 19, 2022, 17:04Okay, Pablo. I will wait:)
Okay, Pablo. I will wait:)
Quote from Pablo Borysenco on February 4, 2022, 15:33Hello
Please check your FTP access - 530 Login authentication failed
Hello
Please check your FTP access - 530 Login authentication failed
Quote from aditzxc on February 12, 2022, 15:27Please check now. It should be working.
Please check now. It should be working.
Quote from Pablo Borysenco on February 14, 2022, 10:55Hello
Ok! I will check it
Hello
Ok! I will check it
Quote from Pablo Borysenco on February 18, 2022, 21:09Hello
Please do a test
in file - "wp-content\plugins\woocommerce-tm-extra-product-options\assets\js\tm-epo.js" - I added code - https://share.pluginus.net/image/i20220218190810.png
if (typeof woocs_current_currency != 'undifined'){
data.symbol = woocs_current_currency['symbol'];
data.precision = woocs_current_currency['decimals'];
}And check option - https://c2n.me/4eZhu50.png
Hello
Please do a test
in file -"wp-content\plugins\woocommerce-tm-extra-product-options\assets\js\tm-epo.js" - I added code - https://share.pluginus.net/image/i20220218190810.png
if (typeof woocs_current_currency != 'undifined'){
data.symbol = woocs_current_currency['symbol'];
data.precision = woocs_current_currency['decimals'];
}
And check option - https://c2n.me/4eZhu50.png