Filters not working correctly
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Please see here: http://43.250.140.7/~kebiacom/shop/?swoof=1&product_cat=cheese
Problem I am having is when I click on the check boxes the URLs filters are updating but they are not filtering the products. I have to refresh the page for this to happen.
Try this example: Click on the Cheese main category in top menu.
THis filters correctly as you can see.
Next try to untick the Cheese category from the check box and click some other category via checkbox either sub category of Cheese or other main category but always via the check box.
You will notice the URL is updated accordingly with the filter query but the actual products are not filtering.
I would appreciate the help.
Order number: I can provide if you need. Purchased form Themeforest.
Your Truly,
Harry
Hello Herry
I checked it - https://c2n.me/474IqgF.mp4 - everything seems to work correctly
Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png
To get license key - https://codecanyon.net/downloads - https://c2n.me/46i7Aam.png
Yes I have configured it so the categories are working correctly now.
But I still have problem with the other filters like brands, Trade Channel, Country
Try selecting 3 sub categories from Cheese Main category.
Lets select:
Halloumi
Hard
Then check to see the brands available to select from.
Only Mammen(3)
is avaialble.
But there are 10 products with another 2 brands avaialble.
Altogether should be 3 brands avaialble
Mammen
Kebia Importex
Cypriana
The same issue I with
Country of origin and Trade Channel.
I would appreciate the help
Thanks Harry
One more thing the dynamic count is not correctly calculated in the Filters
Hello Harry
Ok! Please drop me wp-admin access - https://c2n.me/43SC6rb.png -> https://c2n.me/42BAoj4.png
I have added the login details.
wp-login.php
Thank you in advance
It looks like a conflict with a third-party plugin.
Dynamic counting only works for the first category - https://c2n.me/477v9KB.png
Can I disable all plugins to test?
Please add FTP access
Yes you can disable plugins.
Can you please use another plugin like my files to do what you need without ftp?
Thanks
Harry
Hello Harry
Can you please use another plugin like my files to do what you need without ftp? - Unfortunately no. there are many reasons not to use this kind of file editing.
So please drop me FTP access
I have added them to the private space.
Thanks
Hello
This is a conflict with this third-party plugin - https://c2n.me/478LUY4.png
My test - https://c2n.me/478Mbba
Thank you Pablo for your professional support.
Hello Harry
Welcome;)