Filtering out items
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from BenRS1700T on August 6, 2020, 14:24Hi there, I'm looking to 'filter out' products on my memorial website https://thornhillmemorials.com/our-memorials/?swoof=1&product_cat=lawn-memorials,red-granite. I have a number of memorials in parent categories and subcategories (lawn memorials, cremation memorials, vases) that are all available in different materials (black granite, red granite etc). When I select the checkbox for the 'Lawn Memorials' subcategory under the parent 'Memorial Type', all the lawn memorials show just as it should. When I then check the box for the 'Red Granite' subcategory under the 'Material Type' parent, EVERY red granite product on the website shows! What I want is just the red granite lawn memorials to show. Forgive me if I've missed something obvious, can you help?
Hi there, I'm looking to 'filter out' products on my memorial website https://thornhillmemorials.com/our-memorials/?swoof=1&product_cat=lawn-memorials,red-granite. I have a number of memorials in parent categories and subcategories (lawn memorials, cremation memorials, vases) that are all available in different materials (black granite, red granite etc). When I select the checkbox for the 'Lawn Memorials' subcategory under the parent 'Memorial Type', all the lawn memorials show just as it should. When I then check the box for the 'Red Granite' subcategory under the 'Material Type' parent, EVERY red granite product on the website shows! What I want is just the red granite lawn memorials to show. Forgive me if I've missed something obvious, can you help?
Quote from Pablo Borysenco on August 7, 2020, 11:31Hello
Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png
Hello
Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png
Quote from BenRS1700T on August 7, 2020, 14:24Hi there, I've submitted the data - any help would be greatly appreciated.
Hi there, I've submitted the data - any help would be greatly appreciated.
Quote from Pablo Borysenco on August 10, 2020, 11:13Hello
Try this option please - https://prnt.sc/tx19c5
Hello
Try this option please - https://prnt.sc/tx19c5
Quote from BenRS1700T on August 10, 2020, 16:39Hi there, thanks for your reply. I've tried all the options but it still won't filter out products. Customers are to check the boxes and see results of what they have specifically opted for. If a check box displays every item without considering any other boxes checked then this plugin may not be suitable for our requirements. Can this plugin filter-out options in some way?
Hi there, thanks for your reply. I've tried all the options but it still won't filter out products. Customers are to check the boxes and see results of what they have specifically opted for. If a check box displays every item without considering any other boxes checked then this plugin may not be suitable for our requirements. Can this plugin filter-out options in some way?
Quote from Pablo Borysenco on August 11, 2020, 10:55Hello
The reason for this problem may be incorrect configuration of the plugin or a conflict with third-party software
Please drop me wp-admin access I will check it
Can I disable plugins/theme to test?
Hello
The reason for this problem may be incorrect configuration of the plugin or a conflict with third-party software
Please drop me wp-admin access I will check it
Can I disable plugins/theme to test?
Quote from BenRS1700T on August 12, 2020, 12:07Hello there, I'm not authorised to grant access to the back end of the website, however have you got a check list that I can use to try and get the filter to work for me? I have tried disabling all plugins but the issue remains.
Hello there, I'm not authorised to grant access to the back end of the website, however have you got a check list that I can use to try and get the filter to work for me? I have tried disabling all plugins but the issue remains.
Quote from BenRS1700T on August 12, 2020, 13:22Hi I can get the drop down and child counts to work in terms of recognising the numbers in the chosen option, but they don't display in the product images.
Hi I can get the drop down and child counts to work in terms of recognising the numbers in the chosen option, but they don't display in the product images.
Quote from BenRS1700T on August 12, 2020, 13:29Please ignore the above 2 messages, I've used [woof_products] in the code module alongside the side bar and it works. My bad. Thanks for you help and your patience!
Please ignore the above 2 messages, I've used [woof_products] in the code module alongside the side bar and it works. My bad. Thanks for you help and your patience!
Quote from Pablo Borysenco on August 13, 2020, 11:40Hello
Great! Welcome;)
Hello
Great! Welcome;)