Forum Navigation
You need to log-in to create request (topic) to the support
Filtering not working with theme layout
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
November 16, 2021, 19:09
Our theme has a custom layout for the WooCommerce page and filtering does not seem to work when using that layout. Here is the page: https://robovent.com/dev/catalog/?swoof=1&slider_media_sq_ft=261361&woof_sku=L-10D12-A15-C
When using the default WooCommerce layout the filtering works, example: https://robovent.com/dev/filter-catalog/
Is this a limitation of the plugin, or is there something I can do to get the filtering to work with custom layouts?
November 17, 2021, 12:42
Hello
of course it won't work if you use a custom database query in your template
In this case, use the standard query hooks. 'woocommerce_shortcode_products_query'