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Filtering does not work on category pages

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Dariusz(@dariusz)
10 Posts
Customers
April 9, 2021, 12:55
The plugin works fine on the shop page, however, it is not displayed on the product category pages (show only the title)
Below is the website of the shop page and an example category:
https://nikoletta.pl/sklep/
https://nikoletta.pl/kategoria-produktu/nowosci/
HELP!
#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 12, 2021, 12:13

Hello

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png

This is a very logical behavior. On the category page, you can show ONLY products that belong to the category OR child category. It makes sense to show only child categories( of the current category ), because clicking on any other category will always give zero products )

In another case this is not a filter - this menu

#2
Dariusz(@dariusz)
10 PostsTopic Author
Customers
April 14, 2021, 11:37

Have you seen the category page that I sent the link to? https://nikoletta.pl/kategoria-produktu/nowosci/
nothing is displayed on the category page (zero). The child category is not showing as you write in your reply

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 14, 2021, 16:43

Hello

Ok! What child categories does this"nowosci"category have.  Please  write  me  a  list of sub-cutegories  of "nowosci"

I'm pretty sure that this category has no children - https://c2n.me/4bH3hbb.png - as I wrote to you above on the category page, only child elements are displayed. An  example  -  https://nikoletta.pl/kategoria-produktu/stroje-kapielowe/ - result https://c2n.me/4bH3xJu.jpg  AND  https://c2n.me/4bH3BBf.png

 

#4
Dariusz(@dariusz)
10 PostsTopic Author
Customers
April 15, 2021, 17:26
and how to make categories always displayed?
#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 16, 2021, 12:42

Hello

Read  this please - https://c2n.me/4bIAGJu.png - It just doesn't make sense, because any filtration will produce zero products.

In this case, use the category navigation menu. This will just redraw the user to other pages, but not filter the products.

#6