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FILTER WIDGET DOESN'T WORK IN SAFARI

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Dear Customer support, filter widget doesn't work in safari.

May you please help?

Thank you for your kind support

Wiva Group

Hello

Please  check  your access - https://c2n.me/44wSwhP.png

You can  create  a video with the issue(please  open browser console)

Hi, here you can find the video of the issue

thank you

Caterina

 

https://drive.google.com/file/d/1GXxL1t9F4kRY5LwSqT1fEPhHJZB7N7zE/view?usp=sharing

You can enter the backoffice by means of the private data I wrote

Thank you

Hello

Please check  your access - https://c2n.me/44zre0p.png

please look at the private data; they are correct. Please mind the upppercase / lowercase letters.

Wiva Group

Sorry that the first one was W, so please try again. Thank you again

Hello

Please  update  plugin to latest  version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato/

This button is not a function of my plugin - https://c2n.me/44GndWb.png   Do you  customize  a plugin code? Please  delete your  custom CSS  and  do test

Hi, I updated the filter, it doesn't work. regarding the icon, I would like to customize your magnifying glass icon, but as I replace it with an identical file (autoshow_button.png), placed in same folder as the original, /wp-content/plugins/woocommerce-products-filter/img, the icon DISAPPEARS, and I really don't know why. That's why I put in it's place a transparent image, and used an Icon (image not linked) in the same place of the module, but the link is still working, because I didn't delete your icon. I don't know if my explanation is clear. In the link, I send the png image I tried to upload instead of your old one, but as I did it, it doesn't show anymore.

Thank you

https://drive.google.com/file/d/1uckmlH0MPotAbKifJfWCfTPyscyLXUjr/view?usp=sharing

Hello

The problem is not in the image. Why the icon does not appear: Your server is blocking this - https://c2n.me/44MvhHz.png

why this does not work on other browsers - It looks like your image overlaps the filter button - and so the click event does not work.

Try  to add this CSS:

.woof_hide_auto_form {
z-index: 99999;

}

OR

Add a JS code to process a click on your image