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FILTER WIDGET DOESN'T WORK IN SAFARI

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Dear Customer support, filter widget doesn't work in safari.

May you please help?

Thank you for your kind support

Wiva Group

Hello

Please  check  your access - https://c2n.me/44wSwhP.png

You can  create  a video with the issue(please  open browser console)

Hi, here you can find the video of the issue

thank you

Caterina

 

https://drive.google.com/file/d/1GXxL1t9F4kRY5LwSqT1fEPhHJZB7N7zE/view?usp=sharing

You can enter the backoffice by means of the private data I wrote

Thank you

Hello

Please check  your access - https://c2n.me/44zre0p.png

please look at the private data; they are correct. Please mind the upppercase / lowercase letters.

Wiva Group

Sorry that the first one was W, so please try again. Thank you again

Hello

Please  update  plugin to latest  version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato/

This button is not a function of my plugin - https://c2n.me/44GndWb.png   Do you  customize  a plugin code? Please  delete your  custom CSS  and  do test

Hi, I updated the filter, it doesn't work. regarding the icon, I would like to customize your magnifying glass icon, but as I replace it with an identical file (autoshow_button.png), placed in same folder as the original, /wp-content/plugins/woocommerce-products-filter/img, the icon DISAPPEARS, and I really don't know why. That's why I put in it's place a transparent image, and used an Icon (image not linked) in the same place of the module, but the link is still working, because I didn't delete your icon. I don't know if my explanation is clear. In the link, I send the png image I tried to upload instead of your old one, but as I did it, it doesn't show anymore.

Thank you

https://drive.google.com/file/d/1uckmlH0MPotAbKifJfWCfTPyscyLXUjr/view?usp=sharing

Hello

The problem is not in the image. Why the icon does not appear: Your server is blocking this - https://c2n.me/44MvhHz.png

why this does not work on other browsers - It looks like your image overlaps the filter button - and so the click event does not work.

Try  to add this CSS:

.woof_hide_auto_form {
z-index: 99999;

}

OR

Add a JS code to process a click on your image