Filter sees product attributes as empty (when they are not)
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
After the latest update all the filters appear empty. I cannot seem to find out why.
I have the pro version but can't find where to add my purchase code.
Hello
I have the pro version but can't find where to add my purchase code. - https://c2n.me/4bmTXuj.png
Paste exact link to the issue
Ah yes.
Added code as well as login details.
Update: I realized that on the shop page, the filters work fine. but on any other category they do not.
Hello
I checked your site. It looks like the filter is working correctly
https://c2n.me/4boEylZ.png - as I see all these categories do not have any product
There are some categories that are for the moment empty (as the site is still being designed) but there are categories that are not and there the filters don't work. but then there are some that the filters work. (keep in mind that having changed nothing on the site rather than updating woof to the latest version is when this begun to appear)
For instance this: https://kontopanagiotisjewellers.gr/en/product-category/jewellry/ shows 0 on all filters.
while the products do exist and have the correct attributes.
[edit] I have temporarily set the hide empty values to no [/edit]
Hello
Ok! This category - https://c2n.me/4bpss05.png
I'm sorry I do not understand. This parent category has nothing in it but its children categories do.
I mean that the same page that used to show filters now doesn't. That's my issue.
Hello
Ok! how many products should a search query show"products where category = jawellry" - result is zero
You can in file - wp-content\plugins\woocommerce-products-filter\index.php - change code - https://c2n.me/4bqogJA.png and do a test
THANK YOU!
that was driving me crazy. Btw if you issue an update I will lose that change right? I will need to add it every time.
also, is include_children boolean? I mean setting it to 1 will include all children or will I have to set it to eg 4 if I want 4 levels down?
It's boolean true(1) OR falso(0)
Btw if you issue an update I will lose that change right? - Since you are the second who wrote this, maybe we will add it in the next version.