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Filter not updating categories

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi Support:

We have some issues with the WOOF plugin - This is a licensed version I can post the license in private if you need it, purchased 4 Jul 2020 Regular License

1) Filter not updating categories

Go to https://www.asianengineparts.com/shop/ Click on Kia under make, 2.4 under engine family and bolts under parts category. While we expected that once we click on Kia only the sub categories under engine family related to Kia will show up but all sub categories show up. Same with parts category all show up and it is not relevant to Kia.

2) When we turn Turbo Mode on. It completely breaks the search. When turbo mode is turned on and we click on Kia all sub categories disappear making it impossible to select anything under engine family or parts category. We had to disable Turbo Mode to even get it  to work to #1 above

3) We added .br_product_result_count in the Result count css selector field. Instead  of replacing the results which is what the documentation says, the new search results keep getting added on top of the older search results.So overtime we search we have more values added making it extremely confusing. So we have removed the selector field for now.

Please let us know on how to fix the above issues

 

 

Hello

1 Please  check  options - https://c2n.me/48h5n5O.png

2 Try  to read  docs - https://products-filter.com/extencion/turbo-mode/  Did  you  create  a file - https://c2n.me/48h5HuP.png ? if  no  luck - please change  folder( https://c2n.me/48h6aUS.png ) and  create  a new file

3 Use  .woocommerce-result-count

 

Hi:

  1. Those options are already checked
  2. Already done but does not work
  3. Again I used that class too and did not not work

 

Hello

1/2 Please  add FTP access

3 - https://c2n.me/48i96ax

Hi :

 

FTP provided in private data

Hello

Categories should be marked throughout the hierarchy.

Example: https://c2n.me/48jvtyB