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Filter is not working proper when i log out from wordpress

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
nikame(@nikame)
5 Posts
Customers
June 3, 2020, 15:10

I use the free version of WOOF.

 

Produkt with variation. For example:

attributes are size 50 60 70 80

variation 50 has no stock

variation 60 has 2 pcs

variation 70 has no stock

variation 80 has no stock

 

I use Filter for size, color and so on and the check box for"in stock".

 

As long as I am logged in in wordpress - the filter is ok.

Filter setting size 60 plus checkbox => product is showing

Filter setting size 50 plus checkbox => prodoct is not showing

 

When I log out - the filter is not working:

Filter setting size 60 plus checkbox => product is showing

Filter setting size 50 plus checkbox => prodoct is still showing

 

I have no clue whats wrong...

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 4, 2020, 14:00

Hello

Please  drop me  exact  link to the  issue

#2
nikame(@nikame)
5 PostsTopic Author
Customers
June 4, 2020, 14:09

Hi,

link to the website?

Its proudbaby.at Onlineshop every page.

Example...

https://proudbaby.at/product-kategorie/outlet/

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 5, 2020, 12:09

Hello

I checked  it - https://c2n.me/47RTTEW.png - it seems to work correctly

 

#4
nikame(@nikame)
5 PostsTopic Author
Customers
June 10, 2020, 08:53

Hi!

Please check it with a item.

e.g.

 

Go to Kategorie Outlet.

Filter Size 50 and you will get only one item: name it – Body, deauville mauve

Because in the attributes size there are size 50 56 62 68 ... until here its correct.

This item is only in stock in size 56. When you now hit the button"in stock" it shoud dissapear but it does not.

 

 

#5
nikame(@nikame)
5 PostsTopic Author
Customers
June 10, 2020, 08:56

When i am logged in in wordpress it does what it should do. Logged out it does not.

I tried Edge Firefox and Chrome Safari PC and Mobilephone... no difference.

Is there any way i can show you this? Skype?

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 10, 2020, 13:25

Hello

please  drop me  screenshots of the  attributes and variations(on edit page) of this  product

 Is there any way i can show you this? Skype? -  Only  on forum

#7
nikame(@nikame)
5 PostsTopic Author
Customers
June 10, 2020, 13:56

I think i found it.... the checkbox"activated" is not checked. When I check it, the filter works!

I deactivate these box, because the customer cannot see the size anymore. But the filter needs this. Am I right?

#8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 11, 2020, 11:36

Hello

Sorry, it looks like I did not understand you.

the checkbox"activated" - Where?

Do  you  mean variation  settings? - In this case, the product has this attribute but it is not indicated that the variant with this attribute has a value  out of stock

Last edited on June 11, 2020, 11:39 by Pablo Borysenco · #9