Support Forum

Content of the article

You need to log-in to create request (topic) to the support

Filter is messing up the layout of product page

(new from 01-07-2019)
This support system is for all types of the plugins as for premium versions, so for free ones! If you have premium version do not forget in the private data of the request (!!not in the text of the support request!!) after its publishing insert purchase code please (see green button on the right side) and press Save button.
If you not got email within 24 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi,

 

The product catalog page have 3 columns of products and works fine.

But when I filter this happens: https://prnt.sc/py6333

Any way to solve this issue?

 

Thanks.

 

 

Hello

Perhaps this is an incompatibility of the ajax mode with the current theme. Please  disable ajax  mode.

Drop me  exact link to the issue.

OK. It worked.

But I have a new and serious issue: autosubmit is not working, even after setting it on at the dashboard.

https://prnt.sc/q4q71l

I have always to click on the button in order to search for results.

I need your kind support again.

 

Thank you.

Hello

Please  drop me exact link to the  issue

Check an option- https://c2n.me/44Spz8s.png