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Filter button in mobile version visible but not working

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

I have installed the Woof Pro plugin on my website and have configured some filters to display in the sidebar. I have configured the widget to display the button( ABRIR EL FILTRO-open filter) in mobile size and it displays fine but when you click on it, nothing is displayed, it does not work.

Could you please tell me what I need to do to make it work correctly?

I can not fin the way to attach a screenshoot.

Url: https://www.ekohunters.com/furniture/

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and  wp-admin access - https://share.pluginus.net/image/i20210618130637.png - I will  check it

Hello

Unfortunately, I don't get a notification if private data has changed.

I checked your site. Looks like it's a conflict with the current theme - https://c2n.me/4faLP2S.mp4

Please  add CSS:

@media (max-width: 768px)
body .tax-product_cat #secondary, body .archive.woocommerce-page #secondary {
display: block;
}

We have added the CSS code you have sent us both to the style.css file and in the WordPress customizer but it doesn't work.

We have cleared cache and refreshed the browser but the filter is not showing.

If you can tell us what we need to do to fix it, we would appreciate it.

to more clear...the filter button does appear but does not react when clicking...is like the event is not working.

Hello

Please  do a test

Good morning, checked¡¡ working fine¡¡ thank you so much for your help. One more doubt about the mobile filter button: Is is possible to make it work in bigger screen sizes? not just visible for mobiles but also visible in tablets and even in Pc?

 

Thanks in advance for your kind response Pablo, have a nice day.

Hello

To activate this feature, we use  wp_is_mobile()

and does not depend on the width of the screen

But how can we make the filter icon be displayed on all types of screens and at a size of 1024 px?

Hello

Unfortunately there is no such feature.

As far as I know, this function works based on the definition of the client's operating system