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Filter button does not show on mobile

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
David(@david-27)
3 Posts
Customers
April 22, 2023, 10:21

I use the Hello Elementor theme and use this plugin to filter the products. There are no issues with the desktop version, but on mobile the button is now shown even if I did set the option in the settings.

How can I enable it?

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 24, 2023, 11:43

hello

Please  drop  me  exact  link to the  issue

#2
David(@david-27)
3 PostsTopic Author
Customers
April 27, 2023, 15:29

Hi Pablo,

Sure, here is the link: https://vogstage.ro/magazin/
The filters does work without issues on the desktop version, but on mobile the button is not visible.

Thank you!

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 28, 2023, 11:54

Hello

Please turn off JS optimization and  do a test

#4
David(@david-27)
3 PostsTopic Author
Customers
April 28, 2023, 14:49

Hi Pablo,

I have tried with JS optimization off but still, the button is now displayed on the mobile version.

Is there anything else I could check?

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 1, 2023, 11:35

Hello

Do you have caching enabled? Try to find a setting in the caching plugin that is something like: separate cache for mobile devices

If  no like  - drop  me  wp-admin access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

#6