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fatal error

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

I'm in the middle of creating a wordpress site with the Traveler theme and he recommends that I install the Fox plugin. Except that, after installation, it triggers a fatal error on my site and blocks it. I've contacted my web host, but they've asked me to contact you because the problem is with PHP or something like that. I enclose a screenshot of the fatal error in the hope that you can help me.

Also, I speak French even though I'm writing this in English. If you speak French, please reply in French. But if you don't speak French, that's okay, just reply in English.

Hello

what plugin version number are you using?

please drop me wp-admin+ftp access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

I have attached the information requested in “Private data for this topic”.

Hello

Unfortunately the link to your site is not correct - DNS_PROBE_FINISHED_NXDOMAIN

And I don't need access to your hosting, I need FTP access. If you don’t know where to get FTP, please write to your hosting support

do you have text of this fatal error?

if no:   you  can  install and set up this plugin - https://wordpress.org/plugins/error-log-monitor/  and drop me text of the fatal error