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exchange rates not updating

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

The exchange rates for my site are not updating and there are no error messages or any kind of diagnostic information being provided which is very concerning.

When I was trying the free version finance.yahoo.com was working just fine. As soon as I installed the paid version clicking update rates sets all rates except for the base one to blank with no error message. This is clearly a serious bug. If there's an issue there needs to be some information provided as a blank rate never makes sense.

So I got an API key for Free Currency Converter and that worked. I set the update to hourly and assumed all was well. This was 2 weeks ago.

Just now I have logged in and happened to click to manually update the rates, and it sets each rate to 'no data for'... !! This obviously means there's an error. But no information is provided.

clearly this also means that the rates have not been auto updating for an unknown amount of time, maybe never, with absolutely no indication of this serious problem given to me.

I'd like urgent help in fixing this functionality because the plugin provides none.

 

 

 

clearly this also means that the rates have not been auto updating for an unknown amount of time, maybe never, with absolutely no indication of this serious problem given to me.

I have just discovered that this is actually causing the rates to be set to 0!! So someone could literally come into my shop and change the price of any product to nothing!!.  Obviously I have disabled the plugin for now.

Hello

To get license key - https://codecanyon.net/downloads  - https://c2n.me/46i7Aam.png

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png and  wp-admin access - https://c2n.me/42BAoj4.png

Free Currency Converter - Check out the limitations of this aggregator.

purchase code added

Hello

Ok! Please  add  wp-admin access - https://c2n.me/47OhV8l.png - I will check  it

I am not giving you admin access to my website, please tell me how I can diagnose the problem myself

Hello

You may have the wrong API key or the free aggregator limits are exceeded.

Check if you have CURL disabled