Exchange applying twice for newly created products
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello, I am encountering a pretty strange error. I have a woocommerce website with some variable products that work fine, I select the variations and the price is exchanged correctly. But after I added some products with WP All Import, the currency rate applies twice for those products. For example, for this product RDWG130PLH-Verighetă Simplă Bărbat Milgrain, 950 Platina, Greutate Mare,cu Finisaj Lustruit – Royal Diamante (emiralmedia.ro) I selected the following attributes:
Metal: Platina
Sursa: APD
Latimea inelului: 6.00mm
Multistone: 000
The variation price shows 53327 lei, which is not in the product price range. However, if I add that product in the cart, the price is the correct one. (9277.11 lei). How can I fix this? This bug is applying only to the newly created products.
hello
do you use any third party plugin that changes the currency? for example discount plugin
Yes, I am using this plugin: https://www.asanaplugins.com/product/woocommerce-dynamic-pricing-and-discounts-plugin/
But this plugin is working with the gbp price, it doesn’t change the currency
Ok! Please disable this third party plugin and do a test
I have disabled it and now it works, although the price rules are not applied.
Can you explain me please why this set of plugins works for the products added initially, but didn’t work for those products that I’ve added yesterday? Is there any reason?
Thanks
Hello! After some testing I've realized something. I have 2 types of products in my website. Inel de Logodna Solitaire Dama Aur Galben si Alb 18kt cu un Diamant Rotund Briliant in Setare cu 6 Gheare – Royal Diamante (emiralmedia.ro) for this type, the exchange is applying fine. without any problems. However, for the other type (the one that I've sent you in the first reply of the ticket) the exchange is applying twice. I've made a test with a dummy product and I've seen that if I put the first product type attributes the exchange is fine, but with the second product type attributes the bug happens. So I think it doesn't occur due to the pricing plugin.
Hello
This means this is a conflict with the functionality of a custom product type
please read this - https://currency-switcher.com/woocs-labs