Error when Installation
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
I already delete the free / trial version, and always get an error message when installing the full version of woocommerce-currency-switcher.zip.
Please advice. Thank you
Hello
Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and FTP+wp-admin access - https://share.pluginus.net/image/i20210618130637.png - I will check it
I already input license key and give WP-admin access
Hello
We found the cause of this error. This is an incompatibility with the multicurrency feature from woocommerce payments
Tomorrow we will investigate this in more detail
So for now I just have to wait?
Hello
now your site has a fatal error(it has nothing to do with our plugin). So we can't start exploring
Hey man, nope. The fatal error is caused by ur plugins. We've been trying this few times. We will restore the site. And you can start to find the solution again.
Hey man, nope - I know what the error it was. I read the logs: https://share.pluginus.net/image/i20221206130805.png - this is an error that causes a conflict with my plugin (was yesterday) . Here is the error today - https://share.pluginus.net/image/i20221206130949.png And my plugin can't call an error if it's disabled! I 100% disabled my plugin. You can even remove my plugin and it won't change anything. so you should look for the error in the other side
When you fix this, write to me and I will start fixing the conflict with my plugin
The website is already on, you can fix the plugin from the stagging: https://staging.igotjewelz.com/
I already update the credentials for the staging and FTP at Private Data. Thanks
Hello
Please do a test
Hey, thanks for your help. It works in staging mode. Do you have a new zip file for plugins that I can install on the live website? Do I need to be concern about something?
Hello
The problem was in your setup.
You added the base currency as "ID" - Such a currency does not exist! For this reason, the woocommerce payments plugin tried to get a currency that does not exist and caused a fatal error
How can you fix this:
Disable woocommerce payments plugin and activate WOOCS. Fix the currency codes and you can activate woocommerce payments