[Error] FOX - Currency Switcher Professional for WooCommerce
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello,
After purchasing and downloading"FOX - Currency Switcher Professional for WooCommerce"
and making customer purchases in USD via PayPal credit card button,
they get the following error.
"CURRENCY_NOT_SUPPORTED Currency code is not currently supported. Please refer https://developer.paypal.com/docs/integration/direct/rest/currency-codes/ for list of supported currency codes."
Is the issue relevant to your app or PayPal?
By the way, my website can switch from KRW to USD by using FOX
It would be greatly appreciated if you give me a concrete solution.
Thanks.
Best Regards,
Hello
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png
If the payment system does not support the current currency, it does not depend on us.
But if the error appears when paying in USD, it is possible that the currency code contains invalid characters. Just clear the currency code field in the plugin settings and enter USD manually.
Clear all cache and do a test
I recognized the plugin support was outdated so I just renewed it today (after purchasing it) and still the same issue persists.
I attached the Envato Credit code and you instructed.
Best,
Hello
Unfortunately this is not a valid license key.
To get license key - https://codecanyon.net/downloads -> https://c2n.me/49ZXJv0.png
Hello,
I figured out the right Item Purchase Code following your instruction. I save it in the"private data for this topic".
Thanks.
Hello
Please drop me wp-admin access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png
Hello,
What do you mean by"Please drop me wp-admin access"?
I attached"PurchaseUnit.php"'s"Amount" class.
Hello
I mean give me access to the site's admin panel, I'll check the plugin settings - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png
Hello,
You mentioned that"But if the error appears when paying in USD, it is possible that the currency code contains invalid characters. Just clear the currency code field in the plugin settings and enter USD manually." However, there is nothing wrong with USD in the plugin setting as below.
FOX - Currency Switcher Professional for WooCommerce
| Basic | Move | Position | Rate+% | Decimal | Separators | Visible | Cents | Description | X | |||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
 | $ € £ грн. руб. د.إ ؋ L AMD ƒ Kz $ $ Afl. AZN KM $ ৳ лв. .د.ب Fr $ $ Bs. R$ $ ฿ Nu. P Br Br $ $ Fr CHF $ ¥ $ ₡ $ $ $ Kč Fr DKK RD$ د.ج EGP Nfk Br $ £ ლ £ ₵ £ D Fr Q $ $ L Kn G Ft Rp ₪ £ ₹ ع.د ﷼ تومان kr. £ $ د.ا ¥ KSh сом ៛ Fr ₩ ₩ د.ك $ KZT ₭ ل.ل රු $ L ل.د د.م. MDL Ar ден Ks ₮ P UM ₨ .ރ MK $ RM MT $ ₦ C$ kr ₨ $ ر.ع. B/. S/. K ₱ ₨ zł р. ₲ ر.ق ¥ lei дин. Fr ر.س $ ₨ ج.س. kr $ £ Le Sh $ £ Db ل.س L ฿ ЅМ m د.ت T$ ₺ $ NT$ Sh UGX $ UZS Bs F ₫ Vt T CFA $ CFA Fr ﷼ R ZK -------- | $P - left P$ - right $ P - left space P $ - right space | + | 0 1 2 3 4 5 6 7 8 | 10,000.00 10.000,00 10 000.00 10 000,00 10000.00 10000,00 | Show cents Hide cents | ||||||
 | $ € £ грн. руб. د.إ ؋ L AMD ƒ Kz $ $ Afl. AZN KM $ ৳ лв. .د.ب Fr $ $ Bs. R$ $ ฿ Nu. P Br Br $ $ Fr CHF $ ¥ $ ₡ $ $ $ Kč Fr DKK RD$ د.ج EGP Nfk Br $ £ ლ £ ₵ £ D Fr Q $ $ L Kn G Ft Rp ₪ £ ₹ ع.د ﷼ تومان kr. £ $ د.ا ¥ KSh сом ៛ Fr ₩ ₩ د.ك $ KZT ₭ ل.ل රු $ L ل.د د.م. MDL Ar ден Ks ₮ P UM ₨ .ރ MK $ RM MT $ ₦ C$ kr ₨ $ ر.ع. B/. S/. K ₱ ₨ zł р. ₲ ر.ق ¥ lei дин. Fr ر.س $ ₨ ج.س. kr $ £ Le Sh $ £ Db ل.س L ฿ ЅМ m د.ت T$ ₺ $ NT$ Sh UGX $ UZS Bs F ₫ Vt T CFA $ CFA Fr ﷼ R ZK -------- | $P - left P$ - right $ P - left space P $ - right space | + | 0 1 2 3 4 5 6 7 8 | 10,000.00 10.000,00 10 000.00 10 000,00 10000.00 10000,00 | Show cents Hide cents |
and I wonder whether there is another part that should be fixed or not.
Best
Hello
Please drop me exact link to your site
Hello
Please disable JS optimization and caching
Check these options - https://c2n.me/4mFnfOX.png and https://share.pluginus.net/image/i20250512110017.png
Hello,
Great. It works fine. Thanks a lot!!
By the way, I just wonder why this error has happened recently as it worked fine before. Can you tell me any reasons behind this recent abnormal automatic change in setting in FOX?
In addition, can I remove #11 and #12 response above?
Thank a lot again!!
Hello
It looks like the problem is related to caching. Perhaps you changed the optimization settings.
Hello,
Thanks for the clarification!
Best,
Welcome;)