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ePDQ payment system breaks when 'woof filter' plugin is enabled. Urgent help please.

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Watoh(@watoh)
3 Posts
Customers
December 13, 2019, 14:33

Hello,

I'm running wordpress 5.2.4 & woocommerce 3.8.1 with AG WooCommerce Barclay ePDQ Payment Gateway 3.1.5.  All working fine for some time.

When i activate WOOF - WooCommerce Products Filter 1.2.3 the above payment system fails; with a"Transaction is unsuccessful due to a SHA-Out issue".

Remove 'woof' and the issues goes away...  Any ideas?  A lot of time has been spent on this... would really love a solution or pointer please so we can use woof...

Thanks.

#1
Watoh(@watoh)
3 PostsTopic Author
Customers
December 13, 2019, 15:55

UPDATE:  Having spoken to the developers for the AG ePDQ payment gateway they are aware of the issue (woof hijacking all posted data) that breaks the gateway.  They were under the impression it had been addressed/fixed.  I can see the plugin version 1.2.3 was updated 3 days ago however I have this problem.

 

This seems a serious issue.  Can this be fixed?

 

Thanks

#2
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 16, 2019, 12:54

Hello

We didn’t have such information.  You can describe the problem in more detail.  Or can I contact third-party plugin developers

#3
Watoh(@watoh)
3 PostsTopic Author
Customers
December 17, 2019, 12:28

Hi Pablo, thanks for getting back to me...

The plugin developer for WOOF - WooCommerce Products Filter told us 6 months ago he had fixed the issue of hijacking all posted data, you need to update to the latest version of that plugin, if you still have issues you will need to give him a kick up the bum to fix his plugin.

The issue with the plugin is it is using its code to filter on every single page of the website. It should only be on pages with multiple products, not the checkout.

From the AG WooCommerce Barclay ePDQ Payment Gateway dev.

Hope this helps.

 

Thanks

#4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 17, 2019, 14:02

Hello

I do not know about the existence of this plugin. How could we fix something?

In any case, a quick fix- Plugin settings->Advanced -> https://c2n.me/458QTOE.png

#5