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Empty Archive page when woof activated

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
cedric robbe(@cedric-robbe)
2 Posts
Customers
November 13, 2023, 14:08

Hello,

i don't know why and i can't find a solution, when Woof is activated the result of category pages is null (message : Sorry, we couldn't find any posts. Please try a different search.).

Do you have an idea ?
THANKS

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 14, 2023, 12:41

Hello

Please drop  me  exact  link to the  issue

Try  to  disable SEO URL  - https://share.pluginus.net/image/i20231114124136.png

#2
cedric robbe(@cedric-robbe)
2 PostsTopic Author
Customers
November 14, 2023, 13:04

Thank you.
SEO URL was disabled.
URL in hidden data.
Here is what i done :

"I am encountering an issue with the WOOF (WooCommerce Products Filter) plugin on my WordPress/WooCommerce site. When WOOF is activated, no products are displayed on the shop and product category pages. All WOOF filters have been removed, and none are currently in use. Since WOOF is a Chat GPT-friendly plugin, I have used Chat GPT in an attempt to solve this problem. Here are the actions I've taken:

  1. Plugin Conflicts: I've deactivated other plugins to rule out potential conflicts with WOOF.
  2. Testing with a Default Theme: I've switched to a default WordPress theme to see if the problem was related to my current theme.
  3. Updates: I've updated WordPress, WooCommerce, and the WOOF plugin to their latest versions.
  4. Clearing the Cache: I've cleared my site's cache to eliminate potential cache-related issues.
  5. Consulting Documentation and Online Solutions: I've looked into the WOOF plugin's documentation and searched for solutions online, including in forums and discussion groups.
  6. Checking WOOF Settings: I've reviewed the configuration settings of the WOOF plugin to ensure they were correctly set.
  7. Error Logging: I've enabled WordPress debugging to log errors in the debug.log file and display them, but no WOOF-related errors were logged or displayed.

These steps show that I've undertaken comprehensive troubleshooting to try and identify the cause of the issue. I am seeking help to resolve this specific problem with the WOOF plugin."

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 15, 2023, 12:57

Hello

You  can  drop me  wp-admin+ftp access -  https://share.pluginus.net/image/i20230222134241.png ->  https://share.pluginus.net/image/i20230222134615.png - I will  check  it

And if the problem is in my plugin, go to the next step - refund

#4