Effect the payment method (Paypal)
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from Betty on August 7, 2020, 11:54Hi there,
our site(koso.com.sg) cannot make the payment (Paypal) successful if we choose KRW, EUR, CNY & JPY.
Please help us to check it, thanks.
Hi there,
our site(koso.com.sg) cannot make the payment (Paypal) successful if we choose KRW, EUR, CNY & JPY.
Please help us to check it, thanks.
Quote from Pablo Borysenco on August 10, 2020, 09:46Hello
Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png
Hello
Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png
Quote from Betty on August 12, 2020, 11:35Hi there,
I added it already. Please check it, thanks.
Hi there,
I added it already. Please check it, thanks.
Quote from Pablo Borysenco on August 13, 2020, 10:24Hello
Please read this - https://developer.paypal.com/docs/api/reference/currency-codes/
KRW - paypal does not support this currency
CNY - https://c2n.me/48JIjNX.png
I could not make any test payment. Check your payment system settings
If no luck drop me wp-admin access - - https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png
Hello
Please read this - https://developer.paypal.com/docs/api/reference/currency-codes/
KRW - paypal does not support this currency
CNY - https://c2n.me/48JIjNX.png
I could not make any test payment. Check your payment system settings
If no luck drop me wp-admin access - - https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png
Quote from Betty on August 13, 2020, 12:21Hi there,
I let the final payment can only pay for SGD only but it's still let us can't make the payment.
I saved the wp-admin access to you already. Please help us to check it.
Thanks.
Hi there,
I let the final payment can only pay for SGD only but it's still let us can't make the payment.
I saved the wp-admin access to you already. Please help us to check it.
Thanks.
Quote from Pablo Borysenco on August 14, 2020, 10:55Hello
I did tests - https://c2n.me/48KsHFq.png AND https://c2n.me/48KsQXo.png
Hello
I did tests - https://c2n.me/48KsHFq.png AND https://c2n.me/48KsQXo.png
Quote from Betty on August 17, 2020, 10:28Hi there,
I change the payment only can pay SGD now.
Can you help me check again?
Thanks.
Hi there,
I change the payment only can pay SGD now.
Can you help me check again?
Thanks.
Quote from Pablo Borysenco on August 17, 2020, 12:13Hello
Please do no change the settings. I configured the plugin correctly. Of course, if you change the settings it won't work.
https://c2n.me/48LSXGa.png - use this option
Hello
Please do no change the settings. I configured the plugin correctly. Of course, if you change the settings it won't work.
https://c2n.me/48LSXGa.png - use this option
Quote from Betty on August 17, 2020, 12:21Hi there,
if we choose 'yes' for the setting, the paypal cannot use when I choose KRW.
So, we need to let it only can pay SGD when they want to make the payment.Thanks.
Hi there,
if we choose 'yes' for the setting, the paypal cannot use when I choose KRW.
So, we need to let it only can pay SGD when they want to make the payment.
Thanks.
Quote from Pablo Borysenco on August 18, 2020, 09:31Hello
the paypal cannot use when I choose KRW. - Yes! correct - https://c2n.me/48MtDxf.png
This setting allows you to pay in different currencies.
Hello
the paypal cannot use when I choose KRW. - Yes! correct - https://c2n.me/48MtDxf.png
This setting allows you to pay in different currencies.
Quote from Betty on August 20, 2020, 05:12Hi there,
yes, we knew the setting allows you to pay in different currencies.
But, we need to let it only can pay by SGD.Thanks.
Hi there,
yes, we knew the setting allows you to pay in different currencies.
But, we need to let it only can pay by SGD.
Thanks.
Quote from Pablo Borysenco on August 20, 2020, 10:40Hello
Ok! Great! I understood you
Hello
Ok! Great! I understood you
Quote from Betty on August 21, 2020, 06:58Hi there,
do you have any update for this?
Thanks.
Hi there,
do you have any update for this?
Thanks.
Quote from Pablo Borysenco on August 21, 2020, 12:03Hello
If you check this option - https://c2n.me/48OTRV6.png - users can only pay in SGD
If you check this option - https://c2n.me/48OTUdU.png - the user can pay in any currency supported by paypal - https://developer.paypal.com/docs/api/reference/currency-codes/
Hello
If you check this option - https://c2n.me/48OTRV6.png - users can only pay in SGD
If you check this option - https://c2n.me/48OTUdU.png - the user can pay in any currency supported by paypal - https://developer.paypal.com/docs/api/reference/currency-codes/
Quote from Betty on August 24, 2020, 04:55Hi there,
we choose the first option but we can't make the payment successful when we choose KRW, EUR, CNY & JPY.
Please help us to check it.
Thanks.
Hi there,
we choose the first option but we can't make the payment successful when we choose KRW, EUR, CNY & JPY.
Please help us to check it.
Thanks.
Quote from Pablo Borysenco on August 24, 2020, 12:12Hello
If you check this option - https://c2n.me/48OTRV6.png - payments are possible ONLY in base currency(in your case SGD)
Use this option - https://c2n.me/48OTUdU.png - to be able to pay in other currencies
Hello
If you check this option - https://c2n.me/48OTRV6.png - payments are possible ONLY in base currency(in your case SGD)
Use this option - https://c2n.me/48OTUdU.png - to be able to pay in other currencies
Quote from Betty on August 27, 2020, 10:48Hi there,
when we go to single product page https://imgur.com/a/wFlL7XH (use SGD) > click the add to cart https://imgur.com/a/m23T2At > click check out > the price will show SGD https://imgur.com/a/JVCzOs7 > the payment is ok https://imgur.com/a/XtKuIJj
But, when we select other currency (like KRW) https://imgur.com/a/rudgkNe https://imgur.com/a/iDLiJIQ > click check out > the price will show SGD ALSO https://imgur.com/a/JVCzOs7 > but cannot make the payment
Thanks.
Hi there,
when we go to single product page https://imgur.com/a/wFlL7XH (use SGD) > click the add to cart https://imgur.com/a/m23T2At > click check out > the price will show SGD https://imgur.com/a/JVCzOs7 > the payment is ok https://imgur.com/a/XtKuIJj
But, when we select other currency (like KRW) https://imgur.com/a/rudgkNe https://imgur.com/a/iDLiJIQ > click check out > the price will show SGD ALSO https://imgur.com/a/JVCzOs7 > but cannot make the payment
Thanks.
Quote from Pablo Borysenco on August 27, 2020, 11:09Hello
Ok! Please drop me FTP access I will check it
Hello
Ok! Please drop me FTP access I will check it
Quote from Betty on August 28, 2020, 05:57Hi there,
I type it into the 'private data for topic' already.
Please check it.Thanks.
Hi there,
I type it into the 'private data for topic' already.
Please check it.
Thanks.
Quote from Pablo Borysenco on August 28, 2020, 16:08Hello
Ok! Enabled logs - screen in private data - login says everything is working correctly
Can you use standard PayPal ?
I'll pass this to the developers
Hello
Ok! Enabled logs - screen in private data - login says everything is working correctly
Can you use standard PayPal ?
I'll pass this to the developers