PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Dropdown currency selector not working

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
soydanielias(@soydanielias)
6 Posts
Customers
October 16, 2025, 10:16

Hi! I am writing to you because the dropdown currency selector is not working.

When I click on"Deginer" to design my dropdown menu, nothing is shown.

Could you please help me?

Thanks!
Daniela

 

#1
Alex Dovlatov(@alexdev)
142 Posts
October 16, 2025, 11:27

Hello Daniela

100% javascript error on the side of wp-admin. Lets do next, open in chrome browser FOX options page, and open debug console (F12), you will see errors there which must be fixed. If no luck please made short video about what you mean and in private area share pleas wp admin access to the dev site

https://share.pluginus.net/image/i20230222134241.png
https://share.pluginus.net/image/i20230222134615.png
https://share.pluginus.net/image/i20230222134511.png

#2
soydanielias(@soydanielias)
6 PostsTopic Author
Customers
October 16, 2025, 13:56

Hello! Thanks so much for your reply!

The error mentioned in the console is the following:

Uncaught TypeError: Cannot read properties of null (reading 'querySelector')
at Selectron23.select (selectron23.js?ver=1.4.3.1:238:33)
at Selectron23._draw (selectron23.js?ver=1.4.3.1:146:18)
at new Selectron23 (selectron23.js?ver=1.4.3.1:109:14)
at WOOCS_SD_DD.create_dd (drop-down.js?ver=1.4.3.1:66:25)
at new WOOCS_SD_DD (drop-down.js?ver=1.4.3.1:39:14)
at Object.success (smart-designer.js?ver=1.4.3.1:97:27)
at c (load-scripts.php?c=0&load%5Bchunk_0%5D=wp-hooks,jquery-core,jquery-migrate,utils,moxiejs,plupload,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable&ver=6.8.3:4:25304)
at Object.fireWith [as resolveWith] (load-scripts.php?c=0&load%5Bchunk_0%5D=wp-hooks,jquery-core,jquery-migrate,utils,moxiejs,plupload,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable&ver=6.8.3:4:26053)
at l (load-scripts.php?c=0&load%5Bchunk_0%5D=wp-hooks,jquery-core,jquery-migrate,utils,moxiejs,plupload,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable&ver=6.8.3:4:77782)
at ce.ajaxTransport.send.o (load-scripts.php?c=0&load%5Bchunk_0%5D=wp-hooks,jquery-core,jquery-migrate,utils,moxiejs,plupload,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable&ver=6.8.3:4:80265)

I will send you access in the private data section. Thanks so much!! I really appreciate your help.

#3
Alex Dovlatov(@alexdev)
142 Posts
October 17, 2025, 13:48

Hello

I investigated the issue and now its works: https://share.pluginus.net/image/i20251017144554.png - reason was in that all currencies where unvisible, for future we will inser alert to make things clear for the customers

Welcome :)

#4
soydanielias(@soydanielias)
6 PostsTopic Author
Customers
October 17, 2025, 18:44

Hi Alex! Thanks so much for your help!

I have not set the currencies invisible, so I think it is like that by default.

I am glad you could address the issue.
Thanks so much for that!

#5