PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

disable auto price

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Carlos(@carlos-8)
8 Posts
Customers
January 24, 2023, 22:48
I require that the discount price is not applied automatically since it is generating confusion with my clients, I need to leave it in manual or in 0
 
#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 25, 2023, 11:48
Hello
If the discount price is not specified, it will duplicate the main price. This does not affect functionality.
 
#2
Carlos(@carlos-8)
8 PostsTopic Author
Customers
February 3, 2023, 23:44
But the system is placing the discount automatically and it is not logical to have a real price and a discount price which is the same.
I need urgent help with this situation.
Community Verified icon
#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 6, 2023, 11:57
Hello
 the system is placing the discount automatically - it looks like this"system" is third-party functionality. Test how it works with standard price display
Drop  me  exact  link to the  issue
what plugin version number are you using?
#4
Carlos(@carlos-8)
8 PostsTopic Author
Customers
February 7, 2023, 18:05
Version: Versión 2.3.9.4
This product: http://dev.theorangelab.co/cbrugsdic/producto/internacional-colombia/
PRIVATE DATA!
Img: 
Last edited on February 8, 2023, 11:32 by Pablo Borysenco · #5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 8, 2023, 11:31
Hello
Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and  wp-admin access - https://share.pluginus.net/image/i20210618130637.png
Your  link - https://c2n.me/4hMyPqx.png
#6
Carlos(@carlos-8)
8 PostsTopic Author
Customers
February 8, 2023, 18:20
sent
#7
Carlos(@carlos-8)
8 PostsTopic Author
Customers
February 8, 2023, 23:40
Hi, i need response please.
#8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 9, 2023, 15:23
Hello
I can't check your product - https://c2n.me/4hMZP80.png
Disable custom pricing template and test - https://share.pluginus.net/image/i20230208233303.png
#9
Carlos(@carlos-8)
8 PostsTopic Author
Customers
February 9, 2023, 15:36
hello
Try again, this product is visible now.
#10
Carlos(@carlos-8)
8 PostsTopic Author
Customers
February 9, 2023, 23:37
Hello?
#11
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 10, 2023, 11:04
Hello
Please  disable third-party price  templates - https://share.pluginus.net/image/i20230210090239.png
I wrote it to you in the second message - https://share.pluginus.net/image/i20230210090355.png
#12
Carlos(@carlos-8)
8 PostsTopic Author
Customers
February 10, 2023, 15:42
The image that you attach is in Colombian native price, which your plugin does not interact with.

The real problem is when the value in dollars is placed for the country of the United States, where your plugin automatically places the discount price for me, which should not be the case.

We don't have any theme or plugin that alters how pricing works.

I require an immediate and corrective solution to this problem.

LINK: 


#13
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 13, 2023, 11:30
Hello Carlos
Please read my messages - https://c2n.me/4hOX7Xn.png
The image that you attach is in Colombian native price  -  It does not matter, on the screenshot I have indicated a third-party price template
The real problem is when the value in dollars is placed for the country of the United States, where your plugin automatically places the discount price for me, which should not be the case.  - the real problem is that you are using a third party template to display the price. Please turn it off!
We don't have any theme or plugin that alters how pricing works. - Unfortunately, it is not. Here is the standard price display template - https://c2n.me/4hOXylJ.png - As you can see, there are no tables and the text"desde"
I require an immediate and corrective solution to this problem. - A few days ago I already wrote what you need to do
#14