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DHL Shipping Rates Incorrect

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi,

 

I am using DHL Express plugin on my store and we're having trouble with the rates. Our DHL account and rates are setup in Shekels (ILS) however when we get a rate at checkout the rate shows in USD for example $353 instead of ILS 353.

When we switch the currency to ILS the plugin seems to take that amount and convert it again into shekels so that the shipping rate is multiplied again by the ILS rate. For example if the shipping rate is ILS 353, instead of showing 353 shekels it shows at checkout 1131 shekels.

I tried to apply this code fix here https://currency-switcher.com/codex/#compatibility here https://storage.currency-switcher.com/wp-content/uploads/2020/09/img-1943-1-1.png

But that didn't help - can you help please?

PRIVATE DATA!!!

 

 

 

 

Hello

as written in this article - https://currency-switcher.com/woocs-labs

you can create a new adaptation request

Is this access to a test site?

Ok I have created a new request with the title

[WOOCS LABS] DHL Shipping Rates Incorrect

Thanks

Hello

Ok! Thank you