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Default currency USD doesn't show when the first visit on the website

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Cho(@cho)
2 Posts
Customers
April 6, 2020, 06:54

Hello,

I bought premium plugin. My website default currency is USD. I set up welcome currency to USD in the setting as well. But whenever I open the website, only show SGD currency as default currency. Kindly let me know how can I solve this issue?

 

Thanks

Best Regards,

 

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 6, 2020, 12:38

Hello

I'm not sure I understood you correctly.

The default currency can be one and does not change.

I checked your site - https://c2n.me/46RpLQ5.jpg - For me, the current currency is EUR ( Looks like you're using GeoIp rules )

Please describe your problem in more detail.

#2
Cho(@cho)
2 PostsTopic Author
Customers
April 9, 2020, 12:29

Yes. I used GeoIP rules. My site's default currency is USD. I turned on the welcome currency to USD as well. But for the first visit, always showing SGD currency. Might that the problem happen if I used GeoIP rules? If so, how can i solve the issue?

 

Thanks

Best Regards,

Thazin

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 9, 2020, 13:01

Hello Thazin

USD will be for those users the location is not suitable for GeoIp rules

As I wrote, in my case it was EUR. For example, if I lived in Tanzania it would be USD

#4