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Currency switches are inoperative (EUR blocked)
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
July 7, 2025, 09:11
Hello,
we are experiencing an issue with the currency switchers. The currency switch is inoperative both in the backend and frontend. It seems the switch is blocked when EUR is active and cannot be changed.
Our default currency is CZK, and EUR is the only optional currency. No other currencies are used.
When we manually change the URL using ?currency=czk or ?currency=eur, the currency changes correctly. However, the standard switcher and side switcher do not function at all — the displayed currency remains EUR and cannot be changed.
Please advise how to resolve this issue.
Thank you.
July 7, 2025, 10:16
Fixed, by delete all existing currencies, and inserting one by one the new one.
July 7, 2025, 11:13
Hello
OK! Great!