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Currency Switcher Slide doesn't work (Too many redirects)

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
bankhousemedia(@bankhousemedia)
5 Posts
Customers
July 14, 2021, 13:41

To whom it may concern,

My name is Simone and I'm wiring on behalf of my client Teeth Whitening Fairies that reported that when someone clicks on the currency switcher, an error page pops up.

The website is: http://teethwhiteningfairies.ie

We have temporarily disabled the plugin for now, so before disabling it I've recorded a video showing what happens when the error occurs:

https://www.loom.com/share/125fa6d509224f0b9a6258749f487a20

Could you please advise what to do?

Thanks

Best Regards,
Simone

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 15, 2021, 11:08

Hello Simone

what plugin version number are you using?

#2
bankhousemedia(@bankhousemedia)
5 PostsTopic Author
Customers
July 16, 2021, 09:07

Hi Pablo,

Thanks for your prompt response.

The version I'm using is: Version 1.3.6.

Thank you

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 16, 2021, 12:01

hello

Ok!  Please  drop  me  wp-admin access - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130637.png I will  check  it

#4
bankhousemedia(@bankhousemedia)
5 PostsTopic Author
Customers
July 16, 2021, 12:10

Hi Pablo,

I've created you an account - Added to the"private data".

Thank you very much

 

Simone

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 19, 2021, 15:57

Hello Simone

Please  check access - https://share.pluginus.net/image/i20210719165625.png

#6
bankhousemedia(@bankhousemedia)
5 PostsTopic Author
Customers
July 22, 2021, 10:04

Hi Pablo,

Sorry for my delayed message. Someone in our team had deleted the account.

I've recreated it again, could you please check?

Thank you

Simone

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 22, 2021, 13:09

Hello Simone

My  test  - https://c2n.me/4cM6rjY - I cant reproduce this error

 

 

#8
bankhousemedia(@bankhousemedia)
5 PostsTopic Author
Customers
July 22, 2021, 13:17

Thanks for your prompt reply, Pablo

I can see it's working now - I'm not sure what was happening.

All good, then.

Thanks for your support, have a nice day!

Simone

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 23, 2021, 11:00

Hello Simone

Ok!  Great!

Welcome;)

 

#10