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Currency Switcher Plugin Not Working on Product Pages

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Social(@social)
3 Posts
Customers
April 8, 2024, 12:44

Hey there, I'm using the 'FOX - Currency Switcher Professional for WooCommerce' plugin. It's working fine on the product list, switching prices as expected. However, when I open a product page, the currency doesn't change; it remains in the main currency even after clicking on a different currency.

I request you to please resolve this issue.

Thank you.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 9, 2024, 09:31

Hello

Please drop  me  exact  link to the  issue

Perhaps a third-party plugin overrides the price display template

#2
Social(@social)
3 PostsTopic Author
Customers
April 9, 2024, 09:53

https://test.wallpaperinstallation.net.au/index.php/product/blooming-bliss-wallpaper/?currency=USD

here is the link for the product page as it is not changing the prices by switcher.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 9, 2024, 10:10

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

Yes, that's right, a third-party plugin overrides the price display template. Disable plugins that change prices and take the test

#4
Social(@social)
3 PostsTopic Author
Customers
April 10, 2024, 10:25

The Issue is while entering measurement in the calculator, pricing is going back to the default currency (US Dollar) from the selected currency (Indian Rupee). for your kind information, we are using extend on measurement plugin for entering measurement maybe this is why your plugin is not working properly on product page.

Here is the link for you to check: https://test.wallpaperinstallation.net.au/product/blooming-bliss-wallpaper/?currency=INR

Please resolve this issue ASAP otherwise what is the point of purchasing your plugin if it cannot work properly. Hope you understand the issue and will reply with a proper solution.

Thank you.

 

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 10, 2024, 12:12

Hello

Our plugin works correctly. Perhaps the problem is that this third-party plugin for changing prices is not compatible with multicurrency. We cannot be responsible for third party code

Please read this - https://currency-switcher.com/woocs-labs

#6