Quote from Pablo Borysenco on July 17, 2023, 10:36

Hello Collins

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

read this - https://currency-switcher.com/using-geolocation-causes-problems-doesnt-seem-to-work-for-me

Quote from Onyinye on July 18, 2023, 19:02

I have attacehd the key.

Quote from Pablo Borysenco on July 19, 2023, 10:39

Hello

Have you completed the recommendations and tests as described in this article? - https://currency-switcher.com/using-geolocation-causes-problems-doesnt-seem-to-work-for-me

Quote from Onyinye on August 3, 2023, 11:22

Even after following all steps, the problem was not fixed. It worked briefly when we switched to PHP Session for currency storage, but then stopped. We use Redis forobject caching and the only change we made before this issue started was an upgrade to a LiteSpeed Server.

Your assistance would be appreciated as this is a critical aspect of our business.

Quote from Onyinye on August 3, 2023, 12:10

It is looks like add_filter("woocs_geobone_ip",function(){ return true; }); is not fully resolved. PHP Session is now stable and auto switching. I will keep you posted after observation.

Quote from Pablo Borysenco on August 4, 2023, 09:31

Hello Collins

Ok! But keep in mind that GeoIP works only for the first visit of the user

 

Quote from Onyinye on August 13, 2023, 11:49

Hello Pablo,

I'm uncertain about the ongoing issue. At times, it functions smoothly, but often it doesn't. Previously, we used this product without any hitches, so the recent problems are confusing. Could you help provide a lasting solution? Additionally, are there any recent updates?

Regards

Collins

Quote from Pablo Borysenco on August 14, 2023, 12:17

Hello Collins

Please  drop  me  screenshots of the  plugin  settings

What plugin  version number are  you  using?

Quote from Onyinye on August 22, 2023, 08:04

Here is a screenshot of Plugin settings: https://videos.files.wordpress.com/n0eDbwKY/plugin-setting.mp4

 

Quote from Pablo Borysenco on August 22, 2023, 11:11

Hello

Please  update  the  plugin  to  latest  version - https://currency-switcher.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

Can  you  drop  me  wp-admin  access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

Quote from Onyinye on September 13, 2023, 17:57

 

Dear Pablo,

The issue we were facing seemed to have been resolved with the last software update. However, it has resurfaced following the most recent WPRocket update. We have escalated this matter to the WPRocket support team and are awaiting their response. In the meantime, could you recommend an optimization plugin that is fully compatible with FOX Currency? We've observed that many of the challenges we're currently dealing with stem from compatibility issues.

Thank you for your attention to this matter.

Regards

Collins

Quote from Pablo Borysenco on September 14, 2023, 10:39

Hello Collins

In this case, correct settings are needed. WPRocket, LiteSpeed, WP Fastest Cache and  ect  will work well if configured correctly

Quote from Onyinye on September 20, 2023, 07:26

Dear Pablo,

Thank you for your prompt responses. We've resolved the issues with WPRocket, but we're experiencing a challenge with the Fox Currency Switcher affecting our Woocommerce Block. When we deactivate the Fox Currency Switcher, the issue disappears. Please find the links attached for your reference. https://digitnetstore.com/cart/

Regards,

Collins

Quote from Pablo Borysenco on September 20, 2023, 10:52

hello Collins

Try  in  file  - \wp-content\plugins\woocommerce-currency-switcher\classes\woocs.php - delete/comment this  line - https://share.pluginus.net/image/i20230920115225.png

Clear  all cache and  do a test

Quote from Onyinye on September 20, 2023, 11:08

I'm having difficulty understanding the provided instructions. Could you please explain them in simpler terms?

Quote from Pablo Borysenco on September 20, 2023, 13:14

If you give me FTP access  - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png -  I'll change the code myself, it will be more correct

Quote from Onyinye on September 22, 2023, 10:23

Dear Pablo,

I have shared login details via the private data area for your support

Quote from Pablo Borysenco on September 22, 2023, 12:53

Hello

Please  do a test

Quote from Onyinye on September 25, 2023, 10:07

Thank you for your support. It is working now.