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Currency Switch not working properly

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Joe444(@joe444)
2 Posts
Customers
June 23, 2021, 16:24

On site there are 3 currencies to choose from

The set currency, let's say is US$

IF a product is listed at $100 and then the user toggles to GBP then the displayed prices shows 100GBP. In other words the currency symbol changes BUT the number amount does not. (see screenshots)

Only when I go to my shopping cart do I see the conversion.

How do I resolve this issue so the correct price appears once the user chooses their desired currency?

 

Last edited on June 23, 2021, 16:24 by Joe444 · #1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 24, 2021, 09:47

Hello

Paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

It looks like an incompatibility with a third party plugin - https://currency-switcher.com/currency-recounts-wrong-double-zero-and-others/

#2
Joe444(@joe444)
2 PostsTopic Author
Customers
June 29, 2021, 05:53

I pasted the license key as instructed.

Here is one of the urls that will display this issue.  Please check it here:

https://www.thevoiceovernetwork.org/events/a-complete-guide-to-getting-started-in-voiceovers-online-workshop-5th-july-2021/

On the right side of screen you will see the different currencies.  Please toggle between the different currency types and see the issue where the symbol changes but the price does not get updated.

When you go to the cart then the price updates.  It is just on the screen before adding to cart where only the symbol changes.

This didn't work -"It looks like an incompatibility with a third party plugin"
Do you have any other documentation that can help with this?

Thanks

 

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 29, 2021, 10:21

Hello

https://share.pluginus.net/image/i20210629111748.png - These are custom prices

This plugin is designed for woocommerce and it will not work with custom prices

It looks like these custom prices are created by a third party plugin(events) -  https://currency-switcher.com/currency-recounts-wrong-double-zero-and-others/

 

#4