Quote from Pablo Borysenco on November 3, 2022, 11:17

hello Gaurav

Read  this  please https://currency-switcher.com/using-geolocation-causes-problems-doesnt-seem-to-work-for-me

Drop me  a  link  to your site

Quote from myaara on November 3, 2022, 11:30

Hi,

Website : www.myaara.com

Sure, going through that article. Will post if any queries, please.

Thanks so much

Quote from Pablo Borysenco on November 3, 2022, 14:25

Ok! If  no  luck - create  a custom  page  with  shortcodes - [woocs_geo_hello] [woocs_show_current_currency] - and  drop  me  a  link to this  page  and  screenshots of the  plugin settings

Quote from myaara on November 4, 2022, 08:30

Hi Pablo,

Hope you are well -

We cant get through. My Dev tried its kinda complex.

PFA the Link : https://myaara.com/uncategorized/hello-world/

Also sharing plugin settings for ref please - screenshots below 

https://ibb.co/8Mn1ZG7
https://ibb.co/stqDPNw

Request your assistance please.

Thanks
Gaurav

 

 

 

 

Quote from Pablo Borysenco on November 4, 2022, 12:23

Hello Gaurav

It is very important! Follow the recommendations from the article - https://currency-switcher.com/using-geolocation-causes-problems-doesnt-seem-to-work-for-me  - Check the setting - https://share.pluginus.net/image/i20221104101713.png

Please drop me screenshots of  Options tab

 

Quote from myaara on November 4, 2022, 12:49

Hi Bro,

PFA screenshot link for "Options Tab"   -    https://ibb.co/Gxy8QD6

Thanks for sharing the link, but my Dev has tried all options still not able to sort this.

If poss, can we please get any specific resolution/steps to resolve this please.

Thanks so much
Gaurav

Quote from Pablo Borysenco on November 4, 2022, 13:50

can we please get any specific resolution/steps to resolve this please - in the article and there are specific solutions, please follow these recommendations or there is simply no point in writing to me if you do not do what I recommend

I see that woocommerce does not correctly determine the user's location. The most common reason is the cache - Please  check this  option - https://share.pluginus.net/image/i20221104101713.png

In  WOOCS  settings - https://c2n.me/4h2D073.png and  https://share.pluginus.net/image/i20221104115022.png

Quote from myaara on November 5, 2022, 08:09

ok let us try again

Quote from myaara on November 7, 2022, 07:34

Hi Pablo,

We tried all things but still not resolved.

Can we pay you for this service and you can resolve it from your end ? Please let us know. I mean if there's paid support where support team can do it on their own.

Because we tried everything, and we dont want to move to other Plugins untill last option.

Thanks
Gaurav

Quote from Pablo Borysenco on November 7, 2022, 13:02

Hello Gaurav

I did a test, everything seems to be working correctly - https://share.pluginus.net/video/v20221107110220.mp4

Quote from myaara on November 9, 2022, 07:20

Hi Pablo,

Thanks :)

Is there a way to check it outside India for US -

I mean we tried with VPN (for US) - but its still not showing USD.

Any suggestions please?

Thanks for all your support

Quote from myaara on November 9, 2022, 07:30

Currently what is happening is -

When we use VPN (US)

- For Homepage , it is showing USD in currency selected as USD  ( Image - https://ibb.co/cJYYR0q )
- But for other pages, it is still INR (not USD)  ( Image : https://ibb.co/mXDyKFQ )

So when US customer goes to other pages/product page - it is showing in INR and wont be able to buy.

Quote from myaara on November 9, 2022, 07:38

Hi Pablo,

Weird issue -

For Mobile, its showing in USD (at least for now) on all pages

For Desktop, it is showing in INR for other pages

So it's variable ..

Quote from Pablo Borysenco on November 9, 2022, 11:59

Hello

My  test - https://c2n.me/4h4Swnr

What caching plugin are you using?

Quote from myaara on November 11, 2022, 07:19

Hi Pablo,

We have 2 cache plugins - but both are Disabled.

- Redis Object Cache
- WP Fastest Cache

Currently, the USD sign does show in the "Homepage" Section. But when we go inside the pages, it shows back INR.

We've been struggling since long, need your Expert support to sort this otherwise we will have to finally use alternate plugin which we dont want.

Thanks

Quote from Pablo Borysenco on November 11, 2022, 12:53

Hello Gaurav

Have you made these settings? - https://c2n.me/4h6bYlQ.png

and  fix  this  errors - https://c2n.me/4h6c6tX.jpg

 

Quote from myaara on November 11, 2022, 13:05

Hi Pablo, Sure let me re check with my Dev and revert back

Thanks

Quote from myaara on November 14, 2022, 09:45

Hi Pablo,

So we checked. Sometimes it works, but sometime it doesn't.

Maybe its issue with our VPN. Let me get this checked from a friend sitting in US.

Thanks

Quote from Pablo Borysenco on November 14, 2022, 12:46

Hello

Ok! Try this service (this simulates the user's first visit well) - https://www.locabrowser.com/