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Currency not switching correctly

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
sunofaremraan(@sunofaremraan)
8 Posts
Customers
October 9, 2023, 17:47

I installed a free version of fox currency switcher plugin for my website.It works fine but from last 8 days I am facing an issue in this..In my site there is only 2 currency option one is USD $ and second is GBP Pound sterling..When I select USD 1st time its change to the USD currency then again i select GBP it change the GBP currency symbol but when again i select USD it chnage Currency symbol in shop page but it not chnage the currency in cart and checkout page it shows GBP symbol in cart and checkout page..After this when i came again to shop page default curency is shown not selected currency..  Sometimes It work properly in all browser but sometime its not work properly in some browser like Microsoft Edge or firefox ans chrome..

please help me asap...

#1
sunofaremraan(@sunofaremraan)
8 PostsTopic Author
Customers
October 9, 2023, 17:48

URL IS pay.siits.co

#2
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 10, 2023, 09:54

Hello

Please  check  options  - https://c2n.me/4jw5XUY.png and  https://share.pluginus.net/image/i20231010105439.png

and  do a test

#3
sunofaremraan(@sunofaremraan)
8 PostsTopic Author
Customers
October 10, 2023, 15:07

Thank you for reply..I did the setting as you told it works. .But my welcome currency is USD it shown in GBP in Firefox and microsoft edge browser..It works properly in chrome browser ...I have to daily check this site works properly or not..Since last 1 month i am checking no problem occurs but from last 8 days i have seen this..And also  after  switching 2-3 times currency it again show wrong currency symbol in cart page and checkout page..I mean 1st i select USD it shows USD then i choose GBP it shows GBP again i choose USD it change shop  page currency symbol but not changing cart page currency symbol it shows in GBP..Please help me..why this happen from last 8 days..

#4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 11, 2023, 12:12

Hello

welcome currency  - this currency is switched only on the first visit, then the plugin stores the last currency

https://share.pluginus.net/video/v20231011131212.mp4 - I switched the currency several times and it seems to work correctly

#5
sunofaremraan(@sunofaremraan)
8 PostsTopic Author
Customers
October 11, 2023, 14:57

Yes Its working properly in chrome and Firefox browser but again it creates problem in Microsoft Edge browser. 3rd time its not changing currency in for USD it shows GBP in Microsoft Edge browser.. After i clear browsing data It work properly.. I have to check daily whether site is working fine or not.. Because of daily checking this it is giving me problem ,isn't it?  Today not giving any problem .If tomorrow it gives problem can i contact you?

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 12, 2023, 09:37

Hello

Yes, of course, write as soon as you find a problem

To find the reason for this behavior I need to see the problem

 

#7