Currency not switch properly
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello,
I have 2 currencies $ and €. The main currency is €. And payment in other currencies is not allowed, just in €.
The price for the product is €3 and when you switch to see in $ is 3,17 (not sure is for the example). When you go to the checkout if you're in $ the price to pay is $3 not the 3,17.
It looks like that for the payment in the checkout the price is exactly the amount in € but the simbol is in $, definitely the amount is not correct.
Also happens the same with Sterling Pounds and other currencies as well.
Can you let me know how can I solve this issue please,
Thank you
Hello
Please drop me exact link to the issue
Can you create screenshots of the plugin settings?
Hello,
I sent you the link on the private data area.
Thank you
Hello
Pplease paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png
I did a test - https://share.pluginus.net/image/i20220525080817.png - it seems to be working correctly. Or does it only happen with a specific product?
Hello,
The problem is when you checkout the items in your cart the prices still in euros but with the currency that you choose before.
If you choose $ with this same item in your checkout shown the price in dollars but when you go to PayPal for example to make your payment the amount on there is $39,96 So the same amount of euros but in the other currency. My main currency is € and also the Payment currency is € so I need to receive 39,96€ no the same amount in $.
Thank you
Hi again,
I double check and it looks like the issue continues but please, can you let me know what mean the setting on the screenshot now in the private data area. Not sure if I need to change something on there because I'm not sure what it mean.
Thank you.
Hello
Ok! this only happens with paypal.
Please check option - https://share.pluginus.net/image/i20220526090253.png add in functions.php :
add_filter('wp_head',function(){
if(is_checkout() && class_exists('WOOCS')){
global $WOOCS;
$WOOCS->set_currency('EUR');
}
});
and do a test
Hello,
It doesn't work. I activated Is multiple allowed YES And I added on functions.php your function. Then It looks like just accept multiple allowed. I the prices, cart and checkout in $ and when you go to PayPal checkout the amount to pay is now the correct amount in the selected currency $ but in $ not in €
I tried to add your function at the end of the functions.php, in the middle and at the beginning but it doesn't work at any part.
Not sure what I can do. Any help will be welcome.
Thank you.
Hello,
I'm still checking my site for anything that might interfere with your plugin. I notice that I used a plugin for PayPal (WooCommerce PayPal Payments) instead the PayPal Standard (the one that comes with Woocommerce).
Could this be the problem?
Thank you
Hello
Where you add this code?
Can you drop me wp-admin+FTP access - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130637.png
I used a plugin for PayPal (WooCommerce PayPal Payments) - This should work correctly!
Hello Pablo,
If I send you the access, are you going to work on it now?
Hello
Unfortunately, I can't see your access in the private data