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Currency not showing as set up in GEOIP rules.

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
marciamc(@marciamc)
32 Posts
Customers
September 2, 2022, 21:06

Hello

I have been  using the WOOC currency switcher for a while and I enjoy using it.  I am using the GEOIP functions for the first time and having some issues.  I have a product for which I want to display a basic price in my home country Jamaica with the base currency being JMD.  I also want the ability to allow anyone in Jamaica to change the currency between USD and JMD and be able to pay in whichever currency they prefer.  I want to display a fixed USD price for the same product to the rest of the world and force them to pay in USD.

I have been able to set this up on my staging site and got everything to work.  I did the exact same setup in my live site and yet I am not able to see the JMD pricing in Jamaica.  The event only displays and allows payment in USD. The Switcher has no effect and in the setup for GEOIP it sees the store country as the United States.  I have done a trouble shoot and have not been able to identify a conflict with any other plugin. I do notice that my Firewall IP is California USA so not sure if this is a problem.  Please let me know

On another note, I would like to find out if there is a way to hide the currency switcher on the  pages that are not shown in Jamaica.  I know how to hide them generally but just wondered if it could also be done by IP.

Please see the link to the event being referred to.

https://www.touchstonelink.com/event/jersey-mike-jamaica-classic/

Best Regards

Marcia

 

 

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 5, 2022, 10:20

Hello Marcia

Please read  this - https://currency-switcher.com/using-geolocation-causes-problems-doesnt-seem-to-work-for-me

You can  create  a custom page  with shortcodes  - https://currency-switcher.com/shortcode/woocs_show_current_currency  AND https://currency-switcher.com/shortcode/woocs_geo_hello

#2
marciamc(@marciamc)
32 PostsTopic Author
Customers
September 5, 2022, 22:39

Thanks Pablo. I will read and get back to you

 

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 6, 2022, 09:49

OK! I'm waiting for your answer

#4