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Currency keep changing when go other pages

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Guna(@guna)
12 Posts
Customers
August 7, 2021, 10:10

Dear support team,

This is my website: https://www.thesstudioonline.com/

We set up two currency INR and USD, INR is a Welcome currency. When a customer change USD it's changed but when going to the product details page it's showing INR.  when navigating to the category page it's showing USD

When customers change INR to USD it has to remain the same unless the customers change it again.

Please check this as soon as possible

 

 

#1
Guna(@guna)
12 PostsTopic Author
Customers
August 9, 2021, 06:53

Please check on this high priority

 

#2
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 9, 2021, 12:16

hello

I  checked it - https://c2n.me/4cWZj6j.mp4  - everything seems to be working correctly

#3
Guna(@guna)
12 PostsTopic Author
Customers
August 9, 2021, 12:39

Dear Pablo Borysenco,

Please check this video: https://www.awesomescreenshot.com/video/4776691?key=dbf4b844caef8aa06224764c4b8e3182

The website is loading in INR, and also on the home page some product's prices not loading. On the category page have changed INR to USD when going to the product details page it's automatically changed USD to INR.

Please check as soon as possible. Also, some time in checkout when a customer select billing address USA country it's automatically changed INR to USD

 

#4
Guna(@guna)
12 PostsTopic Author
Customers
August 9, 2021, 12:57

Refer this another video https://www.awesomescreenshot.com/video/4776904?key=58c4c8d1403260cf8c5f777738b027f9 for a better

Currency selected USD in product details page in total showing INR

 

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 10, 2021, 09:26

Hello

I cannot repeat this error

Check  options  please - https://share.pluginus.net/image/i20210810102407.png

Disable  this  third  party  plugin - https://share.pluginus.net/image/i20210810102525.png

#6