Currency issue
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello, hope all is well, i have recently bought your plugin for the currency converter and i have followed your documentation and everything and the plugin works as it should but when i actually click on some of the product it takes me to a page thats says"There has been a critical error on this website." and when i deavtive the plugin the pages are back and i can see those specific product pages.
What can i do to fix this issue ?
Hello
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png
Drop me wp-admin+ftp access - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134615.png - I will fix it
Where can i find my purchase code
Hi there ive done so, i am just currently doing a backup of the site once that is done your help will be greatly aprreacatied
Ok! I will wait for your answer and FTP access.
How can i give you ftp access, as even I don't have access to the cpannel/ file manager
Hi there, you can go ahead and login, thank you
Hello
You can ask your hosting support for FTP access.
If it doesn't work, try activating this option - https://share.pluginus.net/image/i20250417104711.png - and do a test
Hi there, that setting seemed to fix everything so it is working now.
I am having another issue tho, I have created a course using learnpress but the price of the course is staying in one currency and it is not changing to the other currency that I have set, how can we fix this so that it converts to other currebcys as well as edit the price of the course to cost a different amount in the different currency.
Hello
Please read this - https://currency-switcher.com/woocs-labs
I have read it, the learnpress plugin has no bugs.
I did also find a similar support ticket to mine (https://currency-switcher.com/learnpress-wordpress-lms-plugin) and I tried evthing that was depicted here but it seemed to not work, I have also contacted learnpress support and asked then about the issue but I have not heard back
Hello
Please try this:
the code remains as in this article – https://currency-switcher.com/learnpress-wordpress-lms-plugin – Except this part – https://share.pluginus.net/image/i20241025142039.png
And in functions.php I added this code:
add_filter( 'learn-press/course/regular-price', function($price, $id){
if ($price) {
if (class_exists('WOOCS')) {
global $WOOCS;
if ($WOOCS->is_multiple_allowed) {
$price = $WOOCS->woocs_exchange_value(floatval($price));
}
}
}
return $price;
},10,2 );
add_filter( 'learn-press/currency', function($currency){
if (class_exists('WOOCS')) {
global $WOOCS;
$currency = $WOOCS->current_currency;
}
return $currency;
} );
must i add this code to the functions.php and see if that works, also which functions.php file, the one in learnpress or somewhere else?
Can i give you access to the cpannel for you to do it as I am struggling with where to find it
Remove some of the code you added using the article - https://share.pluginus.net/image/i20241025142039.png
In functions.php of your current theme please add this code:
add_filter( 'learn-press/course/regular-price', function($price, $id){
if ($price) {
if (class_exists('WOOCS')) {
global $WOOCS;
if ($WOOCS->is_multiple_allowed) {
$price = $WOOCS->woocs_exchange_value(floatval($price));
}
}
}
return $price;
},10,2 );
add_filter( 'learn-press/currency', function($currency){
if (class_exists('WOOCS')) {
global $WOOCS;
$currency = $WOOCS->current_currency;
}
return $currency;
} );