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currency is not passing to payment

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Arun(@arun-2)
6 Posts
Customers
July 7, 2025, 13:16

Hi,

I have a problem with the plugin. I am using Shekels as the primary currency and I have USD and Euro. If i choose a product in USD(For example 500 USD) and proceed to checkout and go to payment, Payment page shows the primary currency(500 Shekels). I am using two different plugins for payment.

  1. Yaad Sarig Payment Gateway For WC
  2. Meshulam payment gateway

Issue is happening when i try to pay with both payment plugins.

Can you please check and let me know?

 

Thank you

Arun S Chandran

 

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 8, 2025, 10:22

Hello Arun

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

Drop me exact link to the issue

#2
Arun(@arun-2)
6 PostsTopic Author
Customers
July 8, 2025, 13:23

I have sent the link in the private data

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 9, 2025, 10:54

Hello Arun

Are you sure that these two payment systems will support other currencies?

Are you using an option or custom code to switch currencies on the checkout page?

Please drop me wp-admin access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png - I will check settings of the plugin

#4
Arun(@arun-2)
6 PostsTopic Author
Customers
July 9, 2025, 11:42

It was working previously. I have updated access details

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 10, 2025, 10:48

Hello

Unfortunately these accesses do not allow me to enter the admin panel.

The checkout page shows the correct currency in USD - https://share.pluginus.net/image/i20250710114610.png

#6
Arun(@arun-2)
6 PostsTopic Author
Customers
July 10, 2025, 12:13

Please try the login again.

In checkout page, it is fine. But when we go to payment it is not passing correct currency.

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 11, 2025, 11:45

Hello Arun

I checked the settings and did tests, everything seems to work correctly. I can't repeat this error

#8
Arun(@arun-2)
6 PostsTopic Author
Customers
July 11, 2025, 12:24

When you tried the payment what was the currency there?

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 14, 2025, 10:43

Hello

When you tried the payment what was the currency there? - https://share.pluginus.net/image/i20250714114236.png

#10
Arun(@arun-2)
6 PostsTopic Author
Customers
July 14, 2025, 12:56

It is fine till checkout page. But when go to the payment it is showing in shekels. For example, try google pay

#11
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 15, 2025, 11:42

Hello

Our plugin manages the currency only until the checkout page.

I think you should write to the support of your payment system, because it does not support multicurrency - https://share.pluginus.net/image/i20250715124201.png

#12