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Currency converter Malfunction at checkout
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
January 20, 2022, 22:55
the amount does not get translated/converted from checkout to merchant.
- After 1st click on Become a Vendor, it shows in GBP as default:
- After selecting CAD from flag, it shows this the price equivalent of £25 in CAD (C$43.38)
- After clicing Paypal, it shows proceed button, which I clicked, it opened by Paypal account and shows sum of CAD 25 rather than the equivalent of £25 in CAD.
- the currency converter switches the amount rather than converting the primary amount into its equivalent amount in another currency.
would appreciate if you can provide me with an email so that I can share screenshots of the issue.
January 21, 2022, 12:31
Hello
support only on the forum. You can create a custom page with images on your site and drop me a link
Read this please - https://currency-switcher.com/currency-recounts-wrong-double-zero-and-others
and drop me exact link to the issue
January 21, 2022, 12:36
January 24, 2022, 12:20
Hello
Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png
I checked your site - everything works correctly with the standard shopping cart
https://c2n.me/4eHthPo.png - this is a third party functionality.
