PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Currency Conversion Issue In Cart/Checkout

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
12

Hi, I'm facing an issue after adding products to the cart, this issue usually comes after I select an extra product option, otherwise, WOOCS calculates perfectly, but when I choose any extra option from the plugin (WooCommerce TM Extra Product Options By Theme Complete) it shows the same doesn't calculate the amount correctly,

Please check yourself from the link below,

https://cutt.ly/WNfLtsW

try adding this product in the cart, with PANT with is coming from the extra product option, then go to the cart page, and try converting the price from PKR to USD or USD to PKR, you'll see the difference, Thanks

I've tried adding the code that was given on your website
https://currency-switcher.com/woocommerce-extra-product-options-themecomplete

but still, having the same issue, please guide me so I can fix it, Thanks

 

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

Update  the  plugin to latest  version - https://currency-switcher.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

Read  this  - https://currency-switcher.com/woocs-labs

sorry, i can't find the license key on codecanyon.

Hi, i've submitted the purchase code with FTP access, kindly check by adding product with addon in cart, then hover the cart icon, sometimes it shows wrong calculation after converting the currency, then go to cart page, and check the calculations, and kindly check the calculations on checkout page as well, try adding different products with addons, Thanks

https://ibb.co/M6rh7Dz
when I add a product to the cart and then go back to the landing page again, and then when I check on the cart it stops converting the price, as you can see in the image, the subtotal and total are showing in PKR but it has the USD sign with it, it happens when i browse the website on incognito mode, I mean when the cache is loaded.

Hello

Please  try  to read  - https://currency-switcher.com/woocs-labs  - There is a link to the incompatibility solution - https://currency-switcher.com/woocommerce-extra-product-options-themecomplete

 

I've tried all those solutions. please read the thread again, I've mentioned above that I've already tried that incompatibility solution, but it didn't work for me, Thanks

Hello

Ok! I added this to the queue.

I will write to you as soon as I get the result

Hello, sure pablo, i'll wait fo your reply, Thanks :)

Hi pablo, is there any update on my issue?

i'm really worried about it, please check it asap,

Thanks

Hi pablo, is there any update on my issue?

i'm really worried about it, please check it asap,

Thanks

Hello

You are third in line.  So it may take 1-2 weeks.

Hi,

ok please check the issue asap, we're loosing our sale coz of this issue,

Thanks

Oh sure! We will adapt this 3rd party plugin as soon as it's your turn.

hello

Unfortunately I can't do anything. Your FTP Access does not allow me to modify files

Hi, i'm submitting the new credentials, please try them, Thanks

please do a test

I've tested it on Filezilla.

I meant test how a third-party plugin works now. I fixed the error in the cart

https://ensemblepakistan.com/product-category/blessed-friday-sale/?currency=USD
please check here, when i convert the currency to USD it stop showing sale amount in this page.

12